Fingerprint Unlock not Working After Pie update in Nokia 6.1 plus

As Nokia has pushed Android Pie update for Nokia 6.1 plus devices. My device too get updated to Android Pie.

Fingerprint Unlock not Working After Pie update in Nokia 6.1 plus

As Nokia has pushed Android Pie update for Nokia 6.1 plus devices. My device too get updated to Android Pie.
But i am facing many issue as there are more battery draining issue. Most of the time Mobile is getting heated up instantly even when no app is running in background or foreground.
Major issue is Fingerprint Unlock. It is registering fingerprints but whenever I am trying to unlock, it is giving me error, FINGERPRINT Not recognized.
It is too slow.
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Comments

  • megan megan
    ✭✭✭  / 
    Hello Jitendra, 

    I am sorry to hear you are experiencing these problems with your device. 
    I would suggest that you try a soft reset. Firstly please ensure that your phone is not charging.  Then: Press the Power button and Volume UP button simultaneously for at least 10 seconds, release them when you feel the phone vibrate and you see "Powered by Android" on the screen.

    If the problems you are experiencing appear again, please contact support directly via Mail ([email protected]) or Chat.
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