Both SIMS are showing 3g...

I am using 2 Sims of Airtel on Nokia 6.

Both SIMS are showing 3g...

I am using 2 Sims of Airtel on Nokia 6.

One sim is 4G enabled,the other is 3G enabled. But when insert both SIMS, both are showing 3G.
When I use single sim also, 4G is not activated. I put 4G are preferred network, that also doesn't work.
I have done Factory reset as suggested by Nokia support team, even then the problem is not resolved.
Can someone help with this?

Comments

  • user389 user389
    ✭✭✭  / 

    Which variant of Nokia 6 is it?

    TA-???? on the back cover in small print, and in Settings > About the phone

    4G should work if you got the phone from an official retailer in your country.

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