Nokia 6 fingerprint sensor doesn't work sometimes

I have a Nokia 6 Ta-1025 and sometimes when I place my finger on the fingerprint sensor nothing happens, all it does it vibrates, doesn't give me any on screen message or say there is a issue, I have to enter my pin to unlock the phone.

Nokia 6 fingerprint sensor doesn't work sometimes

I have a Nokia 6 Ta-1025 and sometimes when I place my finger on the fingerprint sensor nothing happens, all it does it vibrates, doesn't give me any on screen message or say there is a issue, I have to enter my pin to unlock the phone. I hope this will be fixed in the oreo update. It happens several times a day. Any suggestions to fix?

Comments

  • Same problem here
  • user389 user389
    ✭✭✭  / 

    Vibrate only is the intended behaviour when the fingerprint is not recognized - to avoid accidental screen activation.

    Try delete the current fingerprint and set up again, maybe try another finger?

  • On second thought it doesn't vibrate, nothing happens at all, doesn't give you a finger not recognised prompt
  • Update: yes it does happened again, it does vibrate
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