Hi guys, So about a week ago, I updated my Nokia 8 to Oreo 8.1 beta. Once I did this, the next day my phone screen began to flicker every 10 seconds or so.
So about a week ago, I updated my Nokia 8 to Oreo 8.1 beta. Once I did this, the next day my phone screen began to flicker every 10 seconds or so. A little time later, parts of the screen started to freeze, and eventually the phone screen went completely blank.
I took the phone to the service center where they told me it's a problem with the phone display, since there are scratches on it. They told me I cannot avail the warranty on the phone because of physical damage.I was told that I will have to get the display changed for a sum of around Rs 6000 or so.
If a few minor scratches can cause such a serious problem to a Flagship Phone from a company, I think there is something really wrong.
On asking the cause for the problem, I was given this response: "It is an electronic product. Hence we cannot say for sure."
I paid a lot of money for this electronic product, and I want a better and more satisfying answer to my question.
I think this is a problem the software update is causing, because only once I updated the software, did this problem arise.
There is no way the scratches on the display have caused this issue, because my phone has had these scratches for 2 months now, and it was working perfectly fine until the software update.
I have called the Nokia customer care, I have tried their live customer chat as well. But none of these helped resolve this problem.
I am putting my problem out on this forum, looking for a solution to this problem, and hopefully help anybody else who is experiencing the same problems.
I had bought this phone trusting the brand of Nokia, but I feel I may have made a mistake this time.
If anybody has had this same problem, and found a solution, please help me out, it is much appreciated.
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