Charging problem

When my Nokia 3.1 phone is plugged in for charging then it hangs completely. Please help

Charging problem

When my Nokia 3.1 phone is plugged in for charging then it hangs completely. Please help

Answers

  • steve steve
    ✭✭✭  / 
    are you using the usb cable provided ? I know my 3.1 acts stupid on my other non provided cable, even though it is better quality 
  • Gzavi Gzavi
     / 
    In my Nokia 3 (first version) I had a problem sometimes, when i plugged the power cord to the phone it would hang up if the screen was off. The solution i found was to NEVER plug the power cord while the screen was OFF. Always light up the screen first (e.g. pressing power button to show the lock screen) and then plug the power cord - this way never hangs up.
    If by the phone stops responding you can force a manual restart by pressing POWER + VOL. UP buttons simultaneously for about 15 seconds (until the phone vibrates).
    Maybe this can help your situation too.
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