Nokia 8.1 - General FAQs Thread - Page 4

Quite unhappy with the after purchase support and service

Nokia 8.1 - General FAQs Thread

Comments

  • Souvik04 Souvik04
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    Quite unhappy with the after purchase support and service
  • Rishabh8.1 Rishabh8.1
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    In my camera app, its saying flash not available....and im not able to use flash nor their is icon to on and off the flash...



    What to do
  • Argho Sarkar Argho Sarkar
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    In my camera app, its saying flash not available....and im not able to use flash nor their is icon to on and off the flash...



    What to do
    Check if the your phone is running on Battery Saver or not.
    If it's not on battery saver, turn the HDR Support to Auto and the flash option will be available.
     
  • byzar byzar
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    Hi, someone can advice how can I disable or if is any option to not be notified about sistem updates? I found option to tick in developer instructions but still I get notifications about sistem update and to restart my phone! Now I'm on hold to restart my phone because I don't want to update to a newer version or some security patches! I want to add an microSD card but that instalainsta after resetting my phone is keeping on hold! Thank you for help
  • If you were to choose between Nokia Lumia 525 and Lumia 630 (single SIM), and the difference in price is not an issue, which one would you choose?
  • itzrj itzrj
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    Does this phone has 3 microphones for ozo recording?
  • Aditya Palsule Aditya Palsule
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    Bokeh editor in nokia 8.1 not working
  • Rajeev Marada Rajeev Marada
    ✭✭  /  edited July 2019
    Hello ,I recieved my Nokia 8.1 today and I found that it has light bleed at the bottom right of the screen.So does this come under warranty/can I get a replacement for this.Or is there any way to fix this <img src="https://us.v-cdn.net/6031042/uploads/editor/71/ucy3zvl292fw.jpg" alt="">
  • Argho Sarkar Argho Sarkar
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    Hello ,I recieved my Nokia 8.1 today and I found that it has light bleed at the bottom right of the screen.So does this come under warranty/can I get a replacement for this.Or is there any way to fix this 
    You have bought it from Amazon? Then you have the 10 days replacement time. Contact Amazon and get your device replaced. 

    Either if from Nokia Store, visit authorised service centre. I think screen bleeding issue comes under warranty. You will get your front panel replaced or the device will be replaced. 
  • I have brought 8.1 from amazon on 15th june, recently the display glass got broken, i showed it at nokia care chandrapur, maharashtra . They are charging 12000/- for display only and other additional repair charges as applicable. Please help. Is nokia care chandrapur genuine. Will the repairs be covered under warranty of my phone.
  • is there anyone who have really done some replacement or repair of nokia 8.1. If any one is there please suggest my queries.
  • Argho Sarkar Argho Sarkar
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    is there anyone who have really done some replacement or repair of nokia 8.1. If any one is there please suggest my queries.
    I can't say for sure but as mentioned by some others too and some of Nokia ads, Yes the cost of replacement of the screen is 12000. I would suggest you asking the chat support for more accurate details of repair may be they have better information.
  • Evindzer Evindzer
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    Here you go, guys. 🤪😆😆
  • Adamjhr1 Adamjhr1
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    Nokia are a bunch of swindlers that turn out faulty products. I have a Nokia 8. The charging port broke. Nokia had no call centers in the UK so I have to use web chat. Had people cut me off. Then the only way they will fix it is to take it for two weeks and wipe it. I paid to get it fixed myself. Then a few months later the screen went. Nokia takes it for repair. Absolute blag to get them to take it mind. Then I get a new Nokia. First day of using it the charging port has stopped working. I'm beyond angry. I'm now locked into a contract with a phone that doesn't work. Web chat appears to not be working so I will span the forum untill someone divided to have the decency to phone me and provide a solution.
  • singhnsk singhnsk
    Super User  / 
    Adamjhr1 said:
    Nokia are a bunch of swindlers that turn out faulty products. I have a Nokia 8. The charging port broke. Nokia had no call centers in the UK so I have to use web chat. Had people cut me off. Then the only way they will fix it is to take it for two weeks and wipe it. I paid to get it fixed myself. Then a few months later the screen went. Nokia takes it for repair. Absolute blag to get them to take it mind. Then I get a new Nokia. First day of using it the charging port has stopped working. I'm beyond angry. I'm now locked into a contract with a phone that doesn't work. Web chat appears to not be working so I will span the forum untill someone divided to have the decency to phone me and provide a solution.

    That seems unfortunate. Meanwhile, honestly speaking, spamming this forum will bring no fruits. You can try spamming their twitter instead. Or better, just spend resources on the channel which worked last time.
    Also if you haven't tried, do try a different USB cable.
  • yatin yatin
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    I found one dead/stuck pixel of red colour in display of recently buy nokia 8.1. 
    Now customer care said you have to report in 24 hours for replacement but i observed dead pixel after 6th day of purchase. And no one can observe dead pixel within 24 hours. It can only observed after some usage. They are not ready for replacement. 
    Any one have suggestions<img src="https://us.v-cdn.net/6031042/uploads/editor/tr/mudhoidqduzg.jpg" alt=""><img src="https://us.v-cdn.net/6031042/uploads/editor/17/nqswds8bbxjz.jpg" alt="">
  • anshGen anshGen
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    Hi,

    My phone, nokia 8.1, is stuck at fastboot, it crashed all of a sudden and was asking for hard reset, and then went to fastboot mode, and is not coming out of that, i have tried everything, holding volume up + power button, vol up+vol down +power button, it just keeps coming back to fastboot screen, is there any solution to this.
  • PSHND PSHND
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    yatin said:
    I found one dead/stuck pixel of red colour in display of recently buy nokia 8.1. 
    Now customer care said you have to report in 24 hours for replacement but i observed dead pixel after 6th day of purchase. And no one can observe dead pixel within 24 hours. It can only observed after some usage. They are not ready for replacement. 
    Any one have suggestions
    Try with some app for fixing stuck pixels. If it's in color it's probably just stuck. I've fixed it on two phones until now with those apps so it's worth a try. They work by sending quick color changes to every pixel on screen and you just let it run for some time or even couple of times if the **** is too stubborn. :D
  • Sumit1270 Sumit1270
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    I am facing somw series screen flickering issue in the devixe after using it continuously for around 15 mins . Is there anyone else facing the same ?
    Same problem after updating July security update lots of issues are facing on my phone
  • <span>When I make a phone call people can't hear me clearly most of the times ,my voice is breaking for few seconds while talking. but I can hear them clearly. Earlier i thought it might be a network issue. But later i realized it happens to all the networks. It's really annoying.I always have to beg people to hold on to hear my voice.Please help me to resolve this issue.
    </span>
  • j gy j gy
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    Can you pleasae tell me what is this Nokia 8.1 model number in TA-10XX ?
    TecoBay is selling this Nokia 8.1 here in USA. Is this the same model we are talking about?
  • j gy j gy
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    When will this Nokia 8.1 TA-1019 wildly available in USA at Amazon?
    Is this model widely available in Asia (India, China) and Europe?
  • d_nkhl d_nkhl
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    Nokia 8.1 launcher needs to be updated. Sometimes it doesn't load for 2 minutes when you press home button. Fast charging should be enabled during on display. Nokia can provide a options to user for those having heating issue so they can manually turn of fast charging. This nokia support app also doesn't work properly from which i'm posting.
  • d_nkhl d_nkhl
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    Sometimes screen flicker when i recieve calls. Some software tweaking needed.
  • Mandeep Nehra Mandeep Nehra
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    My 8.1 is NOT opening i View..what should I do
  • Priya Kala Priya Kala
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    My 8.1 is NOT sending SMS, showing Error 10, what should I do
  • Dr. Kapil K. Khandelwal Dr. Kapil K. Khandelwal
    ✭✭  /  edited September 2019
    Hi. How can i buy the official soft transparent case for this phone from this (Nokia.com) website? I can only view it. There's no option to buy it. Any suggestion?
  • It doesn't exist. 
    Even in offline stores?
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