Can't take video anymore

Since last week phone update I don't have the video option and I am not happy.

Can't take video anymore

Since last week phone update I don't have the video option and I am not happy. On the top of the round to take the picture it says video and not show the video button. Anyone can help me out?

Comments

  • user389 user389
    ✭✭✭  / 

    Did you try some basic troubleshooting steps already?


    Force restart the phone (soft reset): Press and hold the power and volume-up keys until 'Powered by Android' is displayed on the screen.
    - Check if it works now, before trying the next step.


    Restart the phone in Safe Mode: Press power, then press and hold the Restart option in the shutdown menu until it prompts to restart in safe mode.
    - Check if it works in safe mode, then do another restart to get back to normal mode.


    You may have do set up some third-party screen widgets after using Safe Mode, but it does not delete any personal data or other app settings.


    Please let us know how it goes?

  • Unfortunately the soft reset did not help. Still no video possible. I guess I have to wait for the next phone update...
  • user389 user389
    ✭✭✭  / 

    Swipe the viewfinder area to change between photo and video mode is annoying, but my phone always displays the shutter button.
    Just one more wild guess, since I had to clear the camera app cache to get panorama mode working after the Oreo update:


    Settings > Apps & notifications > App info > Camera > Storage =

    Tap 'Clear cache' and tap 'Clear data'.

    Do another restart (soft reset) by press and hold Power and Volume-up.


    It is also possible to deactivate the camera app via App info, then activate and reinstall. Open Camera by Mark Harman is my favourite when more advanced camera features are needed.


    I assume there are no other graphical issues regarding missing objects on the phone screen in other apps?


    --
    Hans

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