NOKIA 8 CHARGE PROBLEM

While my device plug charge battery between %20-%60 , only charging 5 second :( and  "device doesnt charge"... please help

NOKIA 8 CHARGE PROBLEM

B7TR B7TR
✭✭  / 
While my device plug charge battery between %20-%60 , only charging 5 second :( and  "device doesnt charge"...
please help
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Comments

  • MrBelter MrBelter
    ✭✭✭✭  / 
    Presumably you have tried a different good quality charger and cable?
  • naufrago naufrago
    ✭✭✭✭  / 
    Under normal conditions, any Quallcomm certified quick charge device or a normal wall charger could be used. I suspect defective wall charger or charging cable.
    Have you tried to use different set of charging equipment?
    If your problem persists, try a soft reset.
    Furthermore, check Nokia Support app to ensure your battery is healthy.
    Another option is to use FQC test app which shows battery's health status.
    Hope above is of any help.
  • This happende to me also, in my case it was the cable from work. After a couple of reboots and a new cable things went back to normal
  • user1511098088861 user1511098088861
    ✭✭  /  edited December 2018
    THIS HAPPENED TO ME TOO!  
    But in my case it just charged for a second then stopped for 10 seconds and then continued to charge normally?
  • Marko Filipan Marko Filipan
    ✭✭  /  edited March 10
    Hi  guys,

    Most likely the problem is dust "pushed" into the port connector hole; it was in my case and I resolved this by cleaning the dust with wooden toothpick.
    Check out the following thread: https://community.phones.nokia.com/discussion/21712/my-phone-stops-charging


  • vivek salvi vivek salvi
    ✭✭  / 
    I'm fed up with Nokia 8... Worst decision ever to buy this phone... Trust is fully gone in Nokia.... My phone continuously keeps restarting.. 2nd thing It doesn't charge I have to switch it off and turn it back on while charging after that it charges... Can somebody please help me out before I break this phone.
  • wild50 wild50
    ✭✭  / 
    I'm fed up with Nokia 8... Worst decision ever to buy this phone... Trust is fully gone in Nokia.... My phone continuously keeps restarting.. 2nd thing It doesn't charge I have to switch it off and turn it back on while charging after that it charges... Can somebody please help me out before I break this phone.
    Do hardreset without backup.
  • drwig drwig
    ✭✭  / 
    Hi  guys,

    Most likely the problem is dust "pushed" into the port connector hole; it was in my case and I resolved this by cleaning the dust with wooden toothpick.
    Check out the following thread: https://community.phones.nokia.com/discussion/21712/my-phone-stops-charging


    This was my issue.  Couldn't see any dust, but after scrapping around for a while with a pin, I started to get little clumps of dust out.  Now the cable sits in better and charging resumed as normal! 
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