screen of my new nokia 6.1 plus is black out i can hear the sound but cant see anything..when phone

when phone is on charge  mode the screen is seen but it flickers.please help me as i have importat meeting tommorow

screen of my new nokia 6.1 plus is black out i can hear the sound but cant see anything..when phone

when phone is on charge  mode the screen is seen but it flickers.please help me as i have importat meeting tommorow

Answers

  • madbilly madbilly
    ✭✭✭✭✭  /  edited December 2018
    Since this could be serious I suggest contacting support directly: https://www.nokia.com/phones/locale/support

    It's possible that there's an error with the proximity sensor, which is used during calls to detect when your face is close and turn off the screen.
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