Yesterday I posted a topic on phone calls not working properly, which hasn't gotten any replies, but I really need to vent here.
Yesterday I posted a topic on phone calls not working properly, which hasn't gotten any replies, but I really need to vent here. I bought the Nokia 8 10 days ago, 10th Feb. That particular unit had A: Faulty Power Button, B: Faulty Volume Up Button and C: Faulty Front Camera. I took it to the store I bought it from (DNA, Finnish operator) the next day and with some hassle, got a replacement unit.
Excluding the oddities of the phone itself, that seemed to work fine. For 7 days, that is. Sunday evening, 18th Feb, I made a phone call to my dad to find out THAT THE EARPIECE IS NOT WORKING. Everything else works fine, just not the earpiece in my end. I have tried EVERY SINGLE TRICK in the book, apart from factory reset, as I don't have WiFi in my student apartment, and couldn't be bothered to use a public one. Within these 6 days, the update to Oreo 8.1 is included. Now, I thought it could somehow be possible that an update messed up the earpiece, but upon downloading Phone Doctor Plus and running it several times, I have come to the conclusion that the earpiece is broken. HMD, REALLY? I have always had bad luck with electronics, but FOUR CATASTROPHIC FAULTS IN TWO PHONES, which are from a different batch as they are different colors. And, coincidentally, as per the policy of the stores in Finland, I will not get a replacement unit as I the defect wasn't found out within 7 days of purchase; I found the fault on the 7th day, in the evening, 4 hours after the stores closed, so I couldn't return the phone in time.
So now, I need to return it to the store, wait for them to send it to warranty repair, and in the meantime use MY OWN MONEY to buy a spare phone, as my SIM Card contract is not from the place of purchase, meaning that I'm unable to get a loan phone from them (note: these phones would be old junk like Lumia's and J3's from 2015 anyway). I need a smartphone on a daily basis too. Do you honestly expect me to stay with this company if I ever get this thing sorted?
For the price, the phone is EXCEPTIONAL, even with it's oddities and niggles. Just that, THEY ARE FAULTY AND DON'T WORK PROPERLY. I mean, really. I had high hopes, and was hoping for a successful comeback, I've heralded the price-to-quality ratio of Nokia phones to all of my friends, and this the reality? Can't remember the last time I've been this disappointed and mad at the same time. Can I get my money back or a free replacement? Jesus Christ.
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