I am facing an ear piece sound problem after the Pie update in my Nokia 6.1 Plus?

I am facing an earpiece sound problem during calls i.e. calling volume drops for some time, then rises but the Volume is at 100%!

I am facing an ear piece sound problem after the Pie update in my Nokia 6.1 Plus?

I am facing an earpiece sound problem during calls i.e. calling volume drops for some time, then rises but the Volume is at 100%! This is basically happening after the android pie update! *Note I am not a beta tester & I am an end user!*
Please help me to resolve the problem! (Note-It works with Jio 4G Volte network & here in Calcutta, Jio network is almost full!)

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Answers

  • vels vels
    ✭✭  /  edited December 2018
    I'm also facing the same problem.
  • vels vels
    ✭✭  / 
    Restarted the phone many times, doesn't fix the issue. Have to shake the phone every few seconds to get the right volume. Totally frustrating to use this phone
  • Pie on Nokia 6.1 plus has many problems
  • Facing the same issue with 6.1
  • I am also facing this problem after pie update. Visited nokia care centre. They do nothing except factory reset and updation of software.
  • tanay tanay
     / 
    ImI facing the problem with volume during calling after updating to android pie.
  • tanay tanay
     / 
    Even repeated hanging issue occurs after the update on pie
  • usama kamaal usama kamaal
    ✭✭  / 
    that is the same problem that i am facing with my nokia 6.1 plus
  • usama kamaal usama kamaal
    ✭✭  / 
    did u get any solution ?
  • Soumit Das Soumit Das
    ✭✭  / 
    I recieved the handset on May 6, 2019 with Android 8.1
    Now after going through above all the comments I feel not to upgrade my phone to Android 9.0 Pie. 😑
  • as123 as123
    ✭✭  /  edited May 7
    I had same problem,visited nearest s.c. they changed earpiece & problem was solved..
  • Chinnadurai Chinnadurai
     / 
    I'm also facing the tik sound from nokia 6.1 plus after pie9 update
  • Amit Roxx Amit Roxx
    ✭✭  /  edited October 12
    I'm facing the problem in ear speaker when I connected an earphone it works great but when I disconnected that....,ear piece or touch sounds is not working after android 10 update on Nokia 8.1 after re-start it works properly.So,tell me that how can You fix this bug or problem cuz I can't re-start it again and again.
  • tanveer tanveer
    ✭✭  / 
    Its better to expect nothing from Nokia HMD technical team .... To address the consumer's concern..... We should rather accept to live with the problem of earpiece malfunctioning after unplugging handsfree from the Jack....
    Even despite informing Nokia HMD team, none from them have posted the resolution patch or provided a sustainable resolution....!
    How does it expect to beat competition and garner better marketshare ? Surprisingly it does not project Serious After Sales- Service and support proposition!
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