Ok Google not working

user1542818391114

Any one else with same issue?

nosferatu

Yes ok google don't work.

user389

Please refer to:
https://support.google.com/websearch/answer/7283669

icarotwo

In PIE Beta, "Ok google" don't work... Voice Match cannot be activated.

petrus

@icarotwo If you have a beta, use the feedback option. Not everything works in beta!

wyk

Clear cache of google app. 

FM

I have the same problem. Too bad, but it's just a beta. I'm waiting for the final version. Then it will probably work again.

By the way, clearing the cache of the google app doesn't work.

richard gomes

I had the same issue. Then I uninstalled Google app, then reinstalled it by clicking ''Update". Then uninstalled "Google Assistant" and reinstalled it. The voice model came up and allowed me to retrain it. Once completed, I restarted my phone......Google Assistant responds to every voice command.
Checked on Nokia 8 running Android Pie beta

m.cristianini

Ok Google não pega no meu Nokia 8

m.cristianini

Depois da atualização para o Android 9 deixou de funcionar o Ok Google e o smart lock.

Николай Кочержов

Yes. Voice Match is not work. Support cant do anything 

user389

Regarding 'OK Google' and voice assistant, did you already try the suggestion by @richard gomes in

https://community.phones.nokia.com/discussion/comment/62407/#Comment_62407

?

dray78

@user389,

I did no luck. 

I reported this at Nokia support.  They said to investigate. 

sualfons

I was part of Beta and now on official Android 9 for Nokia 8.

"OK Google" cannot be activated - also tried removing Google App and re-updating it afterward. Then installed Google Assistant app which let me train the language model.

But afterwards, OK Google is still greyed out.

"Blabla is not available for the current language". I tried setting to US English to no avail.

Oh Nokia, the Nokia 8 just showed you never were a great software company and now even forgot how to test your software.

The bugs and missing features of the beta are still there - because guess what: no change Vs. Beta

user389

FYI Pixel users and others are struggling with the same issue..:
https://support.google.com/assistant/thread/254068?hl=en

dray78

Google cache deleted, no Ok Google

Battery saver off,  no Ok Google

Phone back to Factory settings, no Ok Google.

Google set to English, no Ok Google.

In the language Dutch and English voice match says it's not available in the selected languages.

Any other ideas?

user389

@dray78 ,

Did you report the issue to Google already?

Open the Google app > 'hamburger' menu > Send feedback

A brief telegram style description like your previous posting here is fine, and make sure to allow log file attachment.
Then wait and see...

dray78

I use that feedback option yes. Forgot to mention.. 

Ciuch

January and still not fixed! Fantastic!

Alvaro Rossignoli

Google libera la actualización a Android pie y son los fabricantes quienes tienen la responsabilidad de adecuarse a la misma si no están listos para lanzar una actualización vía ota que no lo hagan para hacerlo mal!! Me encanta Nokia y lo defenderé pero muy mal en esta ocasión que el comando ok google no funcione es su culpa. 

Alvaro Rossignoli

Y no es lo único que no funciona correctamente es triste comprar un tope de gama como en mi caso y en el de otros propietarios de un nokia 8 sirocco y ver: que primero actualizan las gamas medias y encima cuando nos toca lo hacen mal sin embargo en un nokia 7.1 funciona... No comprendo estás actuaciones y más teniendo en cuenta la apuesta de hmd global por usar Android one.. 

Kensho

Same problem here. I got stable Pie on Nokia 8

Ken

Same problem here got pie update three days ago and ok Google does not work got January security update today but still no change

MarcoAntonio

A mí tampoco me funciona y he probado todo. Me siento engañado por Nokia, pues me aseguraron que con la actualización de enero se una a solucionar. 

Tim Roberson

Same problem since update to android 9. Ok google stopped working, and the voice retraining setting all greyed out. Got them back by reinstalling the Google app, and the ok google worked for a while and then stopped again. It now seems to just work on the odd occasion. Voice recognition on the whole.is still working, because if I manually start the Google assistant it interprets my words perfectly.
Up until the android 9 update, ok google on my Nokia 8 had worked flawlessly.

user1520075813499

Pie with January update.
Still non functioning OK Google or Hey Google.

Stefan Ste

Since update to Android pie, I have the same problem on my Nokia 8 sirocco... Nokia people... wake up!!

user389

It's most likely for Google to resolve:
https://support.google.com/assistant/thread/254068?hl=en

I guess the OK Google voice activation could be temporarily restricted to devices within the USA (again)?

OK Google activation and voice match training does not work more than once on my Nokia 8 in Denmark since Pie, despite trying the suggestions in Google's support forum with the phone set to US English.

-- 
Hans

Pablo1988

For me too
Android 8 ok google works
Android 9 no ok google
Voice match is gray. And not supported language
I have tester factory image and all other languages.
That was 8h of my life

Александр П

For me too
Android 8 ok google works
Android 9 beta January update  no ok google
Voice match is gray.

Pablo1988

Is there a offical statement or date when fixed?