No I don't think you did anything wrong. I did the same a couple of days ago. I'm not sure that HMD have released the October patch for the TA-1033.
No I don't think you did anything wrong. I did the same a couple of days ago. I'm not sure that HMD have released the October patch for the TA-1033. Not here in the UK anyway.
If anyone has received it maybe they could chime in?
Yeah, I have a hard time getting any sense out of customer support at the carrier or the hardware manufacturer. Basically, the people they allow you to talk to don't know anything. We can't really influence what's happening except through forums etc. and hoping the feedback gets through to someone who knows what they are doing.
I don't think anybody with a TA-1033 has the 7.1.2 update. Maybe it hasn't been released yet.
I accept that O2 don't officially support the Nokia/HMD phones but I've owned umpteen phones from different manufacturers, always on O2 and I've never know OTAs not arrive because they've been blocked.
I think some carrier relations person at HMD just needs to have a quick word with someone on the technical team at O2 and I'm sure it could be sorted in no time.
Hi i have the TA-1033 sim free on O2 in the uk,Yesterday i had a Carrier Services app update in the play store and immediately after i had a system update which gave me the september security patch.
I tried this a few days ago on my TA-1033 and got in a mess with it. The update failed part way through and just kept booting back to recovery. Had to reinstall the stock firmware with the June security patch and go from there.
It has happened to others as well because I found a few threads on it. I had to use some cracked tool from XDA to put everything right. Not ideal!
Glad it worked for you though. The whole experience put me right off trying again.
Updating with another SIM card worked again. This time I swapped out my Kogan SIM for a Telstra SIM and it upgraded to Oct/7.1.2. I know people on BOOST who don't have this problem. Next month I'll try a Vodafone SIM and see if that works. This is in Australia BTW.
Nokia support are still blaming my mobile network provider and refusing to provide any technical information. The information they do provide is inconsistent and sounds like they're making stuff up to try and get me off the phone. Kogan support are telling me that it's a Nokia issue.
The HMD Global is doing its best, that our next mobile phone is not a Nokia !
I got it today as well. TA-1033 on O2 UK. I also got an update to the carrier services app. Could be linked?
Just glad it arrived eventually. Faith in HMD (slightly) restored.
I've Nokia-6 Model TA-1025 [in Pakistan] and I'm stuck with Security Patch Level” dated 1st August 2017 and Android Version 7.1.1, Build # 00S0_3_32C_SP01.
It seems like I'm stuck with this Version & Security Patch Level of 1st August 2017. Have tried to remove SIM Card and stuff like that but nothing seems to work. Customer Support of HMD Global is also silent on the issue and not responding to any email query. Anyone with some workable solution here?
Answer the question: Reset the factory settings.
I Did got an email from Nokia who suggested me to follow a procedure, which eventually didn't worked either. I'd even tried the "Factory Reset" option as well, bu the problem still persists. It looks like I'm stuck with it for now.
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