FINGERPRINT HARDWARE NOT AVAILABLE

I bought my Nokia 6 from Malaysia around February 2018. Its April now and I am having my first issue with this phone.

FINGERPRINT HARDWARE NOT AVAILABLE

System System
✭✭  /  edited May 2018

I bought my Nokia 6 from Malaysia around February 2018. Its April now and I am having my first issue with this phone. I am currently in Bangladesh and a software update came the previous night. I was not able to update it right then and there. The phone was fine all throughout today but since the last 2 hours my home button, navigation keys and finger print scanner all has stopped working. This is truly a horrible experience since I actually saved up every bit of the money I had and bought this phone. All my other friends advised against buying this phone yet being a long time Nokia user while the were popular back in the days, I chose this phone. I hope someone can help me out solve this issue and I hope I dont have to pay for something like this. not even full 3 months and this major issue came up. Please help!!!!!

Comments

  • Have you found a solution? I have the some problem than you!
  • petrus petrus
    ✭✭✭✭  / 
    Hi, did you try to go into safe mode? It helped me to solve the problems.
  • Unknown
     /  edited May 2018

    We tried, but do you need to do something special? Go to settings, where?? 

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