How to fix missing fingerprint sensor after PIE update?

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Answers

  • user1540482449074
    user1540482449074
    I m giving u a simple solution to this problem.
    Follow these steps.
    1. Settings
    2. Security and location
    3. Screen lock
    4. Choose screen lock as NONE or u can choose Swipe.
    5. Switch off ur device.
    6. Turn it on. (Don't go for restart)
    7. Go to settings
    8. Security and location
    9. Screen lock
    Choose fingerprint + pin
    Now the phone will ask u to add fingerprint. Go for it with your desired fingerprint
    U will see ur problem is fixed.
    If still u find any difficulty there might be problem with hardware. Remember Nokia phones are very prone to water damage. 
  • martin.fd
    martin.fd ✭✭✭✭
    Zain Ihsan said:
    Not a proper solution but still working for me. Never turn on your phone immediately after plugging the charger when it shuts down because of low battery. Wait until it gets 10%+ charged. This a bit annoying in certain conditions but still that's the only working solution i have found so far.
    Just tried it out: Workaround is working ... not the ideal solution, but better than entering fingerprints again and again

  • MrBelter
    MrBelter ✭✭✭✭
    user1540482449074 said:
    Remember Nokia phones are very prone to water damage. 
    Only if you chuck them in water.
  • user1528474727591
    user1528474727591 ✭✭
    How do I go back to Android 8. This finger print issue is a pain in the Nokia 6
  • Inang
    Inang ✭✭
    What will be the solution for this problem about the fingerprint scanner that all save fingerprints get erased when the phone gets battery empty or drained? Its really annoying 
  • MiteshPC
    MiteshPC ✭✭
    Charge till 20%+ and turn on the phone after that. It seems that battery-saving feature creates this problem.

    I have Nokia 8 and this worked for me. Nokia knows the problem and is still resolving it, but this workaround has worked for me 100%.
  • potemkin_redux
    potemkin_redux ✭✭✭
    MiteshPC said:
    Nokia knows the problem and is still resolving it
    They're burning the midnight oil.
  • galvakojis
    galvakojis ✭✭
    Can I get my money back for this issue? I still have warranty
  • MrBelter
    MrBelter ✭✭✭✭
    .
    galvakojis said:
    Can I get my money back for this issue? I still have warranty
    Now that is a good idea, i am off to check the warranty status of the remaining working one we have.

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