Compass not working since Pie - Page 14

(Quote) 
If the security update doesn't solve the problem I will use my warranty through https://nokia.ebuilder.com/undefined_undefined/repair  After t…

Compass not working since Pie

Comments

  • user1508938037450 user1508938037450 ✭✭✭
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    @martin.fd I contacted the support, too. 🙄 Same result. 😡 We see it here. 😭
  • user1508938037450 user1508938037450 ✭✭✭
    ✭✭✭  /  edited April 16
    @wahnsinnig You can do it again and again. The result will be the same. HMD is not interessted in on our informations. You can see/ read it here, in Facebook, in Twitter and so on. Many critical posts and informations about mistakes and bugs. And HMD Global? SILENCE! 😒
  • Francesco Bacchini Francesco Bacchini ✭✭
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    madbilly said:
    Anyone who has not yet contacted support should do so to add their voice to the noise.

    When we finally get an update and if the compass doesn't work then we all need to do it all over again (oh joy).
    If the security update doesn't solve the problem I will use my warranty through https://nokia.ebuilder.com/undefined_undefined/repair 
    After that, if it's still failing I will ask for a refund and I will buy a Pixel 3. 
    This will be the end of drama.
    A little bit drastic, but I see your point.
  • Hi does anyone know the solution to the network issues on both WiFi and carrier network since the pie updateI I've been having troubles Browing. I need help.
  • potemkin potemkin ✭✭✭
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    Hi does anyone know the solution to the network issues on both WiFi and carrier network since the pie updateI I've been having troubles Browing. I need help.
    Reset Wi-Fi & mobile settings.
  • webvan webvan ✭✭
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    I'm thinking of going back to Oreo to get the compass back. Other than seeing what codec is used by the bluetooth connection I can't really think of a feature from Pie that I've used. Maybe I'm forgetting something ?
  • pasoderb pasoderb ✭✭
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    I did chat with Support after installing March SP, they did pretty fast admit that this proble exists, but the same promise thah a fix is worked on and will be released sometime, but no timeframe given.
  • Same here.
    Got the update patch but the compass is not working, North keeps moving. 
  • I am still not receiving March update on my Nokia 8. Interesting. But I don't really care, because they didn't repair the compass.
  • potemkin potemkin ✭✭✭
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    If it was an easy thing to fix for HDM they would have done it by now...
    It's easy, they just don't care.
  • potemkin potemkin ✭✭✭
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    Freaking robots.
  • ignas ignas ✭✭✭
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    martin.fd said:
    Answer from Support:


    Here again for comparison the answer of Feb 27th:

    And that of Feb 28th:


    @HMD_Laura : Please note ... :s
    "Just wait till we handle X, Y, Z and whatever mid ranger we decide to release in the process first" 🙄
  • Aleksei Shramko Aleksei Shramko ✭✭
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    potemkin said:
    Freaking robots.
    Not robots...
    HMD are freaking company
  • madbilly madbilly ✭✭✭✭
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    When you get canned response reply back and ssay something like "thank you for the canned response, but ... " then list xyz why the response didn't address your query, e.g. like it's the same answer they've given for the past four months.

    I did this with a recent query and I soon after actually got a human response, which surprised me. You can usually spot the canned responses because the text is a different colour!

    FYI my question was about the end of support date for the Nokia 8. They finally told me that HMD had not told them.
  • Sanderschot Sanderschot
     /  edited April 19
    madbilly said:
    When you get canned response reply back and ssay something like "thank you for the canned response, but ... " then list xyz why the response didn't address your query, e.g. like it's the same answer they've given for the past four months.

    I did this with a recent query and I soon after actually got a human response, which surprised me. You can usually spot the canned responses because the text is a different colour!

    FYI my question was about the end of support date for the Nokia 8. They finally told me that HMD had not told them.
    What does support even mean to them ? Sure they still push out security updates regularly, but that's basically all they do for ''support''.  Feels like real support already ended. 
  • after the "March update", people are unable to hear me during calls due to microphone heavy noise.
    compass is still not working too. 

    Has anyone tried a rollback to solve the issues with a downgrade? 
  • user1528904014739 user1528904014739 ✭✭
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    Ups! I'm Lost again ... :#
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