I bought nokia 7 plus from Nokia website(pre order) and phone was delivered on 30th April itself.
I am noticing the same thing. I received my phone on Apr-30.
Even i also pre-ordered from nokia website and the phone becomes too hot while charging.
Also i got 8.1 with april security patch pre-installed after unboking.
Dod you guys also got it pre-installed. The devices sold via amazon received the update after unboking.
I am also facing same issue, pre-order it and got it on 30th Apr. Can moderator or somebody help in this?
Dear Nokia Team,
From a Nokia Loyal Customer
Both Phone including the Charger is overheating, right from day 1.
this is my 10th day allowing the phone device to undergo charging all these days to see if it will autorecover from the situation
BUT The Heating Issue bothers a lot even on this, you can cook an egg on it... and I am not joking
Is Nokia Committed to answer its Customer Post here,
Can your team please confirm If there will be any updates to resolve the battery overheating issue
Basic steps have been validated, NO Apps/Calls while charging
Not that Cheerful
I have a similar problem, during charging the phone gets warm and gives a warning, a few seconds later another warning that it returned to normal. Then another warning and so on...
This happens between 5 and 15 times each night and basically renders my phone useless since it is waking me up all the time.
I sent a request to support via the website but got no answer at all.
Will this be fixed in the near future?
i have the same problem on my Nokia 7 plus. For the first few days it worked well. then it started to have issues.
1. Phone heats up even after a 1 min call
2. from 100% at night around 11PM it becomes to 52% in the morning at 8AM with only email and whatsapp running in background.
3. Need to be pluged in for charging always.
As usual, for NOKIA there's always a battery issue - why aren't you doing something about it ?
What is the fix for my battery issues ???
At the moment I'm also facing this issue regularly. Every morning I see the the warning, that there was an overheating issue. But this also appears if a high demanding app is runing for a long time.
Such things never happened to me with prior phones, even if they had way more heat generating CPUs like the Snapdragon 835.
In my opinion there is a major desing failure with the cooling and I't not appropriate for the phone.
Heating issue while charging is eliminated by the following above things always charge your mobile without a mobile case or cover to cool down the temperature of the phone, Always use genuine USB cable and charger, Do not overcharge your phone, Always charge between 20% to 80%. These tips help to improve and eliminate the heating issue with yoursPhone. Anyone here is Lenovo user and facing with a heating issue and replacement of the battery follow Lenovo Support for help and fix the error.
It looks like you're new here. If you want to get involved, click one of these buttons!