Hi, Does anyone know about refund process for online orders? Ordered Nokia 6.1 on 24th April; money got debited from my bank account same day.
Hi, Does anyone know about refund process for online orders? Ordered Nokia 6.1 on 24th April; money got debited from my bank account same day. After waiting for delivery for 4 business days, no sign of delivery of phone and no update on dispatch date. Hence phoned call centre & they could not provide any update. Hence emailed them to cancel order as discussed on phone call. After 2 weeks (since placing the order), there is no sign of refund and also no sign of handset delivery & no sign of any update. Every email gets same response that "we are looking into this". When phoned answer is "we do not have any update". So my money is stuck. Is there any other way to contact these people & how to get my money back? Online chat option is not working. If anyone knows about how to get refund successfully, please let me know. Thanks.
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