Because it's still not DP3
When I read the Nokia 7plus community on Google+, it is DP3 / beta 2
The battery drains very quickly, it would be necessary to launch a patch or update immediately to solve this, otherwise the beta works slightly better than the previous one.
@laura any timeline for OTA?
@Laura this is not acceptable at all.
Having to wait an average time of a week or more just for a response is not acceptable at all. Keeping the community in the dark will only harm HMD Global Brand name, Nokia Support is already a mess, Every Nokia Phone has a locked boot-loader and it seems you don't value our feedback at all, maybe shutting down the forum can save Nokia some hosting fees and may @Laura make your job easier.
so, no reply to my comment, but u had time to delete it.. good job.
The latest posts on this topic are a lot of whining and crying about Nokia.Let me talk a bit about how I look at Nokia and this forum.
I think Nokia is still market leader when it comes to regular updates and security updates. The Galaxy S7 of my sister received Oreo a few weeks ago, almost a year after initial release of 8.0
The new element for us and Nokia is the developer preview. When you are used to Nexus or Pixel devices, all is crystal clear: the day after releasing an update, factory images are online and a day later the OTA files will follow. Also you can read all the details about the changes. Here it goes wrong with Nokia. After almost 4 weeks we still don’t have a genuine DP3. On the forum are no answers and we have no idea of any ETA.
A few minor changes would help a lot imo: Laura should be able to work fulltime for the forum ( I think it is still quite special that you can adress your questions to a specific person, I’ve never ever seen anything like that with Samsung, Google, HTC or whatever brand )
There should be a weekly update from a person who is in the middle of the Nokia developer preview team. He/she could give all the technical information and explain the troubles they are facing. Give us ETA’s too. It’s no problem if you have to wait, but knowing a timeline would help a lot. ( on the site I find: “OTA comes very soon”but what is very soon? A week, a month? )
Please ask Google to assist you in the process of updating to DP4 - DP5 -etc. The Nokia 7 plus runs stock Android, so it must be a minor effort to update with the speed Google manages this.
I hope the forum will be the place again to exchange information and questions. Not only to tell us that “Nokia is crap and Laura should do this and that”
Laura: keep going and tell your bosses that the support forum is a very important place to stay in touch with your loyal customers.
A nice day to you all!
I have already rolled back to Android O.. I cant keep the phone plugged in all the time
found cause of micro card... somehow new update smth did wrong which leads to card failure. now my card for 30€ is broken. thanks android. first time android, never again.
I don’t know when DP3 is coming or when OTA will be ready for support, but as soon as I get news on it I will post it. If I don’t post I don’t know anything new. Sorry for that.
@René: kudos, we are working on improving the forum, so it will be easier for you and for us . Actually, my function is the moderation of the forum and not answering all the questions (since this is a peer-to-peer forum). I step in when needed or when I can really help with questions, but official communication for updates usually starts when the update is about to roll out. Before that I don’t know anything about it.
P.S. Yes, some posts got deleted, not really because of the content, but because of the language. There are >rules< in this community and you all agree on them when posting.
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