Damaged Screen

Just two weeks and my phone's screen has been damaged with a minimum of impact. The gorilla Glass in the product description is totally untrue.

Damaged Screen

user1526903455710 user1526903455710
 /  edited June 23
Just two weeks and my phone's screen has been damaged with a minimum of impact. The gorilla Glass in the product description is totally untrue. Gutted and no help from Nokia care as well.

Comments

  • user1526761092518 user1526761092518
     /  edited May 29
    it's true:( same here. is it possible that it's not a gorilla glass 3? I thought Nokia wants to offer quality products...

    anyone from Nokia please reply
  • Zeeshan Khan Zeeshan Khan
     /  edited June 5
    Gorilla glass is not shatter proof, it's only scratch resistant. It's very unfortunate though.
  • gawdfather007 gawdfather007
     / 
    Gorilla glass 3 is very much shatter prone as compared to 4 or 5, it has no amount of bendability. One of the let downs of Nokia 7 Plus
  • Yes totally true. I bought it yesterday only and it dropped from not more than 2ft and damaged . Can any body help me how to fix it? Or is it covered under warranty ? It is only been one day since I bought it .it's really disappointing.
  • GG3 is more resistant to scratches than GG4 or GG5, but also more prone to breakage. Check new Jerry Rig Everything video about Nokia 7 Plus.

  • I have faced same problem.a single slip from hand about 2 feet height & the glass broken from the bottom right corner through the width of phone.
  • ice_man ice_man
     / 

     same problem here

    it should be marked as a defective design issue

    the metal frame is too hard and it stresses the glass too much

    mine cracked just falling from the trousers pocket while sitting at hte dining table

    UNBELIEVABLE

    .

    the fact there as so many people facin this issue means it's a design issue

    Nokia should take care of this

    .

    plus right now there aren't compliant replacement part for this model yet, so repairing it would turn into extra money for Nokia....thus it's their fault the design is so poor

    never had such a problem with smartphone previously, using smarphones since 2010

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