Goodbye Nokia and HMD

jimmyireland

I joined this forum being reluctant after being the 2nd highest ranked member in Mobile on the old NSD forum and 8th overall and that forum was a true community which had real moderators that helped out and answered questions and interacted with its some 800,000 members if i recall. I was given promises to join the previous version of this and they never happened and when Microsoft took over and ditched us into the MS forum the same feeling from all came through being dumped into oblivion and nowhere to be seen after years of help and support we could not be found on the site having the experience and real hands on knowledge of products just like I and other did with the old Nokia forum as seen HERE from my good friends 

From being a prolific fan follower and collector and documented by Nokia/MS and more I was the only one in Ireland that had been profiled and was a voice here and one that was heard and now I talk to an echo chamber where nobody helps and questions are left unanswered which is wrong and why I have not spent so much time here due to such and this has proven again to be a case ignored not only by moderators but Juho himself which I have tried to point out and he just ignored. All I see on his part is self praise and chosen words not taking in peoples views and other sides of the coin which is not a balanced approach in comparison to the old NSD  example HERE

It has been on my mind some time now and I have had enough of the arrogance and lies I have seen and lies to me personally and its time to say goodbye as I cant be involved with an echo chamber where people are left in the dark with no support  One big issue is one like THIS which I highlighted last year. There a few thousand views and many comments on this and nothing to help users with.
From my being a fan up till now and started collecting current devices from HMD which I love up to the 7 Plus my Journey began HERE and relight the candle HERE by my journey ends today. Can it change? Under the current guise and from what I have said NO. I would like to spend time here but it falls on deaf ears to those who are at the top.  

For those who want to try get a piece of history watch out on my twitter feed   I still love Nokia and its other business with 5G but for me this one is knocking on the same door as when Microsoft took over and never listened. 

madbilly

Shame to see you're leaving, you've listed so many reasons it seems like it's pointless to try and stop you. Good luck trying to find anyone with enough money to buy your entire Nokia phone collection, I hope you don't regret selling it.

I was never involved in the old Nokia Discussions forums, but what exactly is it that you think it missing? Is it just more engagement from paid technical staff at HMD?

jimmyireland

As for my collection its only part of it and it is valuable I know. As for me leaving but not wanting to it's pretty well explained above..The BS  Particularly what I've been fed I've been the most proactive user for years  proactive in promoting the brand in Ireland and just ignored  There is no engagement nothing like the old forum was  No test programs, Answers left unanswered even one which is well known niw regarding the USB ports  All it is one man waving any opertunity it is to speak anything good but fails to address the issues and below that its their PR and strategy  History repeating itself and its documented on many forums and blogs  I'm in this industry along time and involved in marketing and I just see ignorance and arrogance  Wasn't easy for me to say it I've made many friends and was involved with nokia for many years it's a brand I trusted  loved and supported and it might change yet but until things are addressed I'm out.

PRIMAL TECH

jimmyireland said:

I joined this forum being reluctant after being the 2nd highest ranked member in Mobile on the old NSD forum and 8th overall and that forum was a true community which had real moderators that helped out and answered questions and interacted with its some 800,000 members if i recall. I was given promises to join the previous version of this and they never happened and when Microsoft took over and ditched us into the MS forum the same feeling from all came through being dumped into oblivion and nowhere to be seen after years of help and support we could not be found on the site having the experience and real hands on knowledge of products just like I and other did with the old Nokia forum as seen HERE from my good friends 

From being a prolific fan follower and collector and documented by Nokia/MS and more I was the only one in Ireland that had been profiled and was a voice here and one that was heard and now I talk to an echo chamber where nobody helps and questions are left unanswered which is wrong and why I have not spent so much time here due to such and this has proven again to be a case ignored not only by moderators but Juho himself which I have tried to point out and he just ignored. All I see on his part is self praise and chosen words not taking in peoples views and other sides of the coin which is not a balanced approach in comparison to the old NSD  example HERE

It has been on my mind some time now and I have had enough of the arrogance and lies I have seen and lies to me personally and its time to say goodbye as I cant be involved with an echo chamber where people are left in the dark with no support  One big issue is one like THIS which I highlighted last year. There a few thousand views and many comments on this and nothing to help users with.
From my being a fan up till now and started collecting current devices from HMD which I love up to the 7 Plus my Journey began HERE and relight the candle HERE by my journey ends today. Can it change? Under the current guise and from what I have said NO. I would like to spend time here but it falls on deaf ears to those who are at the top.  

For those who want to try get a piece of history watch out on my twitter feed   I still love Nokia and its other business with 5G but for me this one is knocking on the same door as when Microsoft took over and never listened. 

What do you meant to say in the last para

madbilly

@jimmyireland Thanks for explaining, I think you've hit a few home truths there which I hope the community team pick up on and feed up to higher management.

Since you've got lots of experience in the mobile industry, how have things changed as to how trends form, where influences come from and how brands rise and fall? We're even starting to see cracks in armour of Apple now and the rise of the "Shenzhen-generic" phone (to coin a Register phrase (or is in Inquirer?)) doesn't seem to be stopping - specs seem to be king, not quality or service. Do you think that a brand engaging with its community will actually help it survive and prosper in the current market?

jimmyireland

Indeed Apple has hit its peak and now begins to collapse and to blame China etc etc is just a smokescreen to reality . High prices  expensive repairs  items left of out box phones lasting longer are just some and doesn't suit their upgrade cylce  A victim of their own success yet being ignorant to the truth  
Hopefully Nokia Mobile wake up but then I seen Juho yet again this morning showing just how arrogant he is 

https://twitter.com/techbuzzinfo/status/1082556732264640512

jimmyireland

madbilly said:

@jimmyireland Thanks for explaining, I think you've hit a few home truths there which I hope the community team pick up on and feed up to higher management.

Since you've got lots of experience in the mobile industry, how have things changed as to how trends form, where influences come from and how brands rise and fall? We're even starting to see cracks in armour of Apple now and the rise of the "Shenzhen-generic" phone (to coin a Register phrase (or is in Inquirer?)) doesn't seem to be stopping - specs seem to be king, not quality or service. Do you think that a brand engaging with its community will actually help it survive and prosper in the current market?

They need a new marketing team full stop  Current PR in many regions are usekss and getting vast amounts of money to do nothing..Even here at home anything Nokia directed back to my site for product announcements network launches etc  The networks don't even advertise new releases but focus on Samsung and Apple who have their hands in their pockets..

naufrago

@jimmyireland Hi!

I can't even get close to what you were before on old Nokia Forums and ofcourse cannot be  a Nokia fan like yourself. As an active user in current forums, I strongly emphatise your feelings. 
I wish you good luck on your new path.

jimmyireland

naufrago said:

@jimmyireland Hi!

I can't even get close to what you were before on old Nokia Forums and ofcourse cannot be  a Nokia fan like yourself. As an active user in current forums, I strongly emphatise your feelings. 
I wish you good luck on your new path.

Thank you but things can change if people listen 

naufrago

jimmyireland said:

naufrago said:

@jimmyireland Hi!

I can't even get close to what you were before on old Nokia Forums and ofcourse cannot be  a Nokia fan like yourself. As an active user in current forums, I strongly emphatise your feelings. 
I wish you good luck on your new path.

Thank you but things can change if people listen 

It's HMD to lose if you leave Nokia for good.
There are zillion alternative Android devices out there. If HMD is not only targeting markets in developing countries, they better listen to valued members of community like you. 

jimmyireland

naufrago said:

jimmyireland said:

naufrago said:

@jimmyireland Hi!

I can't even get close to what you were before on old Nokia Forums and ofcourse cannot be  a Nokia fan like yourself. As an active user in current forums, I strongly emphatise your feelings. 
I wish you good luck on your new path.

Thank you but things can change if people listen 

It's HMD to lose if you leave Nokia for good.
There are zillion alternative Android devices out there. If HMD is not only targeting markets in developing countries, they better listen to valued members of community like you. 

Thanks well I hope they do because its in their own interest and a brand I've supported for many years. 

fantalime

Hi Jimmy,
I remember you from the old forum and appreciate the dedication you have for the brand and helping fellow enthusiasts. I agree this new incarnation of the forum could be better supported and i believe it eventually will but at the moment the resources are not there. The head count is in the hundreds not the hundreds of thousands that Nokia once had. Sorry to see you go but please pop back from time to time to see the progress.
Fantalime
PS. Always loved your collection, I would hold on to them just for nostalgia value.

andrew leroy

HMD Global is a business, not a cult. All fanboys seem to feel aggrieved when they realize that companies don't personally care about them or their opinions. Shocker! HMD have an obligation to their shareholders to maximize profits. If you don't like their products, choose another manufacturer to idolize.

Sanctimoniously announcing your exit with a diatribe of dubious claims and vacuous drivel while plugging your Twitter is pretty much the lamest thing you could've done.

  

jimmyireland

andrew leroy said:

HMD Global is a business, not a cult. All fanboys seem to feel aggrieved when they realize that companies don't personally care about them or their opinions. Shocker! HMD have an obligation to their shareholders to maximize profits. If you don't like their products, choose another manufacturer to idolize.

Sanctimoniously announcing your exit with a diatribe of dubious claims and vacuous drivel while plugging your Twitter is pretty much the lamest thing you could've done.

  

When you've put as much time, effort  hours and promote the company as I did come back to me..Didnt have to plug anyting people know who I am as is.Im a fan of other brands but was loyal..What can you say you've done over the year's then.. I dont idolize any brand either and I'm not only known in the Nokia circles either..Your comment is rather childish and thank god I've not to put up with the likes of you..

Themightym

We are all aware that HMD is run by profit, but their story of getting that profit is a bit different then the others out there. HMD also believes in the emotion that is incorporated in the Nokia branded phones and firmly declares that is cares about that feeling and all the people that are emitting it. This emotion is what brought the phones back to the market (OK, plus the investors that saw the opportunity to double the investment). But, what Jimmy wants to say that maybe HMD should care more for those old fans that can contribute to the spread of Nokia at the market. I support Jim and what he is/was doing for the brand and also understand why he feels disappointed by the way marketing might be working in some markets. I personally believe that smart govern of the fans could help the brand spread even more. Nokia D&S did the job nicely even though there were things that could have been changed (local PR agencies without direct Nokia employee governance were doing a poor job). 

madbilly

@Themightym great to see you here! There's no doubt that HMD can do more, but expecting them to do as much as old Nokia did with a vastly reduced budget is not realistic. Maybe they can be smarter in some markets, but Europe is so fragmented compared to others like India that it must be difficult for HMD.