I suspect the Hardware problem, what should I do?

Hi everyone, to find out if you have a hardware problem, try the following: 1. Dial *#*#372733#*#* on phone dialer.

I suspect the Hardware problem, what should I do?

petrus petrus
✭✭✭  / 

Hi everyone,

to find out if you have a hardware problem, try the following:

1. Dial *#*#372733#*#* on phone dialer.

2. This will open hidden FQC test menu.

3. There you will find required test. List of possible tests:


4. Run the test to see if HW is working properly. 

5. If the test fails, then you should go to a Nokia service for repairs.


Comments

  • madbilly madbilly
    ✭✭✭✭✭  / 
    This is great! Thanks @petrus. With the various phones I've bought secondhand I've always wanted to know how to find the self-test/diagnostics menu.
  • petrus petrus
    ✭✭✭  / 
    @madbilly Thank you.  :)
  • nitin kachare nitin kachare
    ✭✭✭✭  /  edited January 8
    petrus said:

    Hi everyone,

    to find out if you have a hardware problem, try the following:

    1. Dial *#*#372733#*#* on phone dialer.

    2. This will open hidden FQC test menu.

    3. There you will find required test. List of possible tests:


    4. Run the test to see if HW is working properly. 

    5. If the test fails, then you should go to a Nokia service for repairs.


    USSD Code Not Working on Nokia 8.1 and Nokia 6.1
  • petrus petrus
    ✭✭✭  / 
    @nitin kachare Thank you for this helpful information.  :)
  • nitin kachare nitin kachare
    ✭✭✭✭  / 
    petrus said:
    @nitin kachare Thank you for this helpful information.  :)
    Which device you have or Is Working?
  • petrus petrus
    ✭✭✭  / 
    petrus said:
    @nitin kachare Thank you for this helpful information.  :)
    Which device you have or Is Working?
    Nokia 6 and Nokia 8. 
  • petrus petrus
    ✭✭✭  / 
    Very interesting website: https://www.hardreset.info/devices/nokia/
    There are options listed here:
    • Hard Reset
         o First Method
         o Second Method
    • Soft Reset
    • Codes
    • Recovery Mode
    • Fastboot Mode
    • Safe Mode
    • Top Tricks
    • Video Tutorials
    • Device Description
    • FAQ
    • Screenshot
    • Tips & Tricks
    • Warranty Check
    • Device Information
    • Check Black List Status
    • Unlock This Phone

  • madbilly madbilly
    ✭✭✭✭✭  / 
    @nitin kachare unfortunately a lot of the methods on that website don't work for some phones, so I would be reluctant to suggest that people follow it without first testing the method myself.
  • petrus petrus
    ✭✭✭  / 
    The Service Menu (FQC) works on Nokia devices 5, 6 and 8. Expected to work on Nokia 2 and 3, but I do not have it tested. It will not work on the new Nokia devices anymore.
  • Great to have the HW test, but some are a mystery for mere mortals, such as the Multitouch...
    Not all my results seem clear enough to determine if the HW is OK or not. Where should I publish my notes?
Sign In or Register to comment.