Hello, i have a trouble with my nokia 5 device. If i want to take a video, my result video is not keep focus.. always blur.. somebody know to help me...
well, it's really annoying... video mode is always trying to get in focus... videos are UNUSABLE! OMG...
My new Nokia 5 has a NEW FIRMWARE. Can you point out what the firmware of your camera is?
I made a video of the problem: https://www.youtube.com/watch?v=TCnwObpllVM
Here is another one with my previous Nokia 5 showing SYSTEM failure: https://www.youtube.com/watch?v=LZnVMn1_dV4
well, this is surely a SOFTWARE problem, dear Nokia! (HMD)
I tried several Apps (all with the same issue) and i can finally see a PERFECT VIDEO PROGRESSIVE SMOOTH FOCUS with this app: https://play.google.com/store/apps/details?id=com.camdev.lite.camera360
So, Nokia, please UPDATE the CAMERA SOFTWARE!!! This is nonsense!
These cameras are fine too.
Am wondering is its related to the use of camera2 API
well, tech support helps nothing in this department. Had to make few contacts to get a CLEAR REPLY: there is nothing they can do about this problem right now, and i have a few days to return the phone...
My question is, which FIRMWARES are affected?
Can you please tell me the FIRMWARE REVISION of the camera? Settings -> System -> About Phone
The same as mine! This is a NEW firmware. My previous NOKIA 5 had a lower firmware and didn't have the FOCUS problem in VIDEO mode...
Now i'm going back to the store to test all the phones they have???
@user1529443251940, what camera firmware do you have?
https://photos.app.goo.gl/6CUtU77nuPbqSo1G6 Couple of short videos showing the focus problem using Stock camera then much less of a problem (almost negligible) using Hedge Cam 2.
Found a kind of workaround for Nokia 5 focus problem: Install Open Camera from Google Play, switch to manual focus in video mode, play around with the focus a bit then switch back to autofocus. That seemed to fix the "pumping" of the focus at least temporarily, provided you continue using Open Camera as your camera application.
HI Steve! I saw the videos: https://photos.app.goo.gl/6CUtU77nuPbqSo1G6
That is clear has water.
What i wonder is: ARE ALL nokia 5 affected? My previous version was not! I don't think the June SECURITY PATCH was the problem...
Nokia says nothing concrete about this!!! This week i'm going to the store and make tests on other nokia 5 units.
Do we ALL have firmware
I was wrong. The front camera does the same thing with the stock app but less dramatic.
Yes. FRONT camera has the same problem (does not show much as the rear camera).
Wish Nokia would make a statement on this... I don't know if we should return our devices or not.
Nokia should be more organized. A forum is a great place to debate problems, but users waste a LONG time with problems... i have wasted 2 months on problems with NOKIA 5... and i keep insisting just to find new ones :
No official statement from Nokia until now.
BEST answer i got from support was "we have no solution for this problem".
You won't go there with a factory reset. This is a firmware / software issue. I just wanna know if it's affecting ALL NOKIA 5 firmwares.
You won't go there with a factory reset. This is a firmware / software issue. I just wanna know if it affecting ALL NOKIA 5 firmwares.
What will they do in repair?? It will come back the same!!!
i will ONLY GIVE my phone to repair IF and ONLY IF Nokia assured that there is a FIRMWARE PATCH that must be applied by them! Otherwise, IF there is a version of the nokia 5 out there that has NO problems, i prefer to SWAP it at the store, because i have a few days to do that!
Problem is... if NOKIA says nothing about this, i will swap phones every 2 weeks UNTIL:
1) i give UP nokia
2) i found a phone that has no problems!
again... this is nonsense...
Tested a nokia 5 with previous camera firmware (v100...) and it does not have the focus problem (i updated to latest June Security patch). So... not all firmwares are affected.
Well, since there is no solution for this, are your guys swapping for another NOKIA 5 or send the unit to tech support?
I think i will swap for another NOKIA 5 with previous firmware, but i would like nokia to say something about this case...
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