Very low earpiece volume after android 9 update on Nokia 6.1 plus

I am currently using Nokia 6.1 plus. Earpiece quality was fine when it was running Oreo, but ever since it received Pie update, earpiece quality degraded.

Very low earpiece volume after android 9 update on Nokia 6.1 plus

P.a.i.n P.a.i.n
✭✭  /  edited January 2019
I am currently using Nokia 6.1 plus. Earpiece quality was fine when it was running Oreo, but ever since it received Pie update, earpiece quality degraded. It is impossible to hear when you are outside. Does anyone else facing problems with earpiece. Do reply guys if you facing problem or you if know the solution.
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Comments

  • Ddp00000 Ddp00000
     / 

    Does anyone at Nokia or Google ever respond to these issues? I have a similar scenario with my Nokia 6.1; worked fine with original Android 8, but can hardly hear through the phone speaker after upgrading to Android 9. Have to go to speaker phone for every call I receive.

    This is the first I've seen of this community forum. Is it just a way to complain, or will someone respond with some options to investigate?

  • user1534928181606 user1534928181606
    ✭✭✭  / 

    Same problem for my mobile also. I don't understand whether its software issue or hardware issue.

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