Nokia is supposed to be a known good company , but it seems that your support only knows how to reply using templates.
I have asked if the company that failed 3 times
to repair the phone on warranty was an aproved one ..or one that Vodafone sends all the phones.
got in return ...
Welcome back to Nokia Mobile Care!
We are sorry for the inconvenience you're experiencing with your device........
This will be without a doubt the last Nokia i will own.