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Loose type c port issue in Nokia 5.1plus
Anyone facing this loose charging port problem? Like me?
Loose type c port issue in Nokia 5.1plus
Anyone facing this loose charging port problem? Like me?
Its been only 3 months and cable wiggles a lot while charging and does not even charge if there's a slight moment!
I even tried to use other cables but no use...mbl won't charge!
Help..
Its been only 3 months and cable wiggles a lot while charging and does not even charge if there's a slight moment!
I even tried to use other cables but no use...mbl won't charge!
Help..
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Comments
However, its my duty to tell you to contact your nearest Nokia Care Center and see if they can help you.
Video of my issue! Tweeted!
Device;- Nokia 5.1 plus
My phone charging was loose, after few days it becomes very difficult to charge phone. I visited service centre and they accepted the phone after inspection and told me to wait for 1hr , after 1 hr they come to me and said it is liquid damage due to moisture entry. You will be charged 1200 rs for charging issue in phone.
1- my phone never even encountered even a splash of water, still if moisture is damaging the phone then is it a customer fault or device build quality.
2- I asked what you did with my phone in room for 1hr, they told be they opened the font and checked the color of indicator. I told them show me the video of the repair or why if you had doubt you didn't open it in front of me. That told they can not help me.customer care also not helping.
3- if it is liquid damage why sometimes charging is working sometimes not. If there is liquid damage it should completely stop charging. It is just to fool consumer to avoid warranty cost. It is simple case of poor build of USB port.
*This was my first Nokia phone and it will be the last. Trust of Nokia is broken.
I will never buy any Nokia phone in future, also I will recommend everyone not to buy Nokia phones since they are cheating customer.
Device;- Nokia 5.1 plus
My phone charging was loose, after few days it becomes very difficult to charge phone. I visited service centre and they accepted the phone after inspection and told me to wait for 1hr , after 1 hr they come to me and said it is liquid damage due to moisture entry. You will be charged 1200 rs for charging issue in phone.
1- my phone never even encountered even a splash of water, still if moisture is damaging the phone then is it a customer fault or device build quality.
2- I asked what you did with my phone in room for 1hr, they told be they opened the font and checked the color of indicator. I told them show me the video of the repair or why if you had doubt you didn't open it in front of me. That told they can not help me.customer care also not helping.
3- if it is liquid damage why sometimes charging is working sometimes not. If there is liquid damage it should completely stop charging. It is just to fool consumer to avoid warranty cost. It is simple case of poor build of USB port.
*This was my first Nokia phone and it will be the last. Trust of Nokia is broken.
I will never buy any Nokia phone in future, also I will recommend everyone not to buy Nokia phones since they are cheating customer.
Device;- Nokia 5.1 plus
My phone charging was loose, after few days it becomes very difficult to charge phone. I visited service centre and they accepted the phone after inspection and told me to wait for 1hr , after 1 hr they come to me and said it is liquid damage due to moisture entry. You will be charged 1200 rs for charging issue in phone.
1- my phone never even encountered even a splash of water, still if moisture is damaging the phone then is it a customer fault or device build quality.
2- I asked what you did with my phone in room for 1hr, they told be they opened the font and checked the color of indicator. I told them show me the video of the repair or why if you had doubt you didn't open it in front of me. That told they can not help me.customer care also not helping.
3- if it is liquid damage why sometimes charging is working sometimes not. If there is liquid damage it should completely stop charging. It is just to fool consumer to avoid warranty cost. It is simple case of poor build of USB port.
*This was my first Nokia phone and it will be the last. Trust of Nokia is broken.
I will never buy any Nokia phone in future, also I will recommend everyone not to buy Nokia phones since they are cheating customer.
Device;- Nokia 5.1 plus
My phone charging was loose, after few days it becomes very difficult to charge phone. I visited service centre and they accepted the phone after inspection and told me to wait for 1hr , after 1 hr they come to me and said it is liquid damage due to moisture entry. You will be charged 1200 rs for charging issue in phone.
1- my phone never even encountered even a splash of water, still if moisture is damaging the phone then is it a customer fault or device build quality.
2- I asked what you did with my phone in room for 1hr, they told be they opened the font and checked the color of indicator. I told them show me the video of the repair or why if you had doubt you didn't open it in front of me. That told they can not help me.customer care also not helping.
3- if it is liquid damage why sometimes charging is working sometimes not. If there is liquid damage it should completely stop charging. It is just to fool consumer to avoid warranty cost. It is simple case of poor build of USB port.
*This was my first Nokia phone and it will be the last. Trust of Nokia is broken.
I will never buy any Nokia phone in future, also I will recommend everyone not to buy Nokia phones since they are cheating customer.
Lets Thrash them on twitter and file a case in consumer court