Contact Nokia support for help. Make sure the port is free of debris or dust .
From last week, I'm facing the same issue. My Nokia 5.1 plus will be charged only at a certain degree of the cable. If we switch off the phone & charge it will charge slowly and it takes 8 hours from 0% to 100%.....Ridiculous😠
It seems to be a common issue? I've changed mine twice already, 1st time free, 2nd was not because of moisture. And I rarely use it, only have to charge every 3 or 4 days
I face the same problem for Nokia 5.1 plus of charging port as port is so loose the charging is not happening .
Try to add a slim tape on the tip of the port to occupy the gap in the port. Also invest on magnetic charging cable so you dont have to pull in pull out the port, it will also function as a anti-dust protection to the port.
Invest on magnetic charging cables (see my reply "prasadvsrk" above), keep using the charging brick of the Nokia5.1 plus, since its power output is the recommended and optimal power output for the battery.
For what its worth check that the port is clean and free of lint.
If it looks like the usb c plug doesn't go in all the way this is a sign that the port might have lint compressed in it. You can also look down and the back of the port should be black.
Clear the port using a thin piece of solid core wire being careful to put pressure to the outside of the port to avoid shorting contacts.
Do this at your own risk.
Not saying it will work for everyone but worth a try, think I will move to a magnetic cable based solution now before mine gets any worse.
I read here, some people went to Nokia service center to repair charging port aur unka chutiya kat gya.. by paying 900rs-1200rs.🤣🤣
I had the same problem I contacted their support here, but Nokia support is useless, what they helped is just said me to goto Nokia service center,
but no Nokia service center here anywhere in 100 km.🤣 and that is a good thing, I went a local mobile repair shop and they replaced my charging sub board for only 250 rs.
I saved 1000rs by not going to Nokia service center...
next time I will save more by not purchasing Nokia phone..🤣
Friend What's the condition of your phone right now.
Brother is your phone working good now?
What a terrible experience. Similar problems occurred after using my Nokia phone for three years, and I think their customer service is very good. Generally, this is caused by frequent charging. I use magnetic Android charging cable to solve the problem of loose ports. You just need to choose the right cable, secure the magnetic port to the charging port, and then you can use the cable to charge your phone.
Same issue of Loose USB Sub Port with Nokia 5.1 Plus, Unable to visit service center due to lockdown declared. Service center is closed due to lockdown. Plus my warranty period of 1year will get over in next 15 days
Brother I also got the same issue. But I don't go to the service center . My friend told me to buy charging jack online and replace it by local repair mobile shop and all of its cost me 600 Rs. Charging jack :- 350 rupees from amazon. Now my phone working fine. It's all most 2 month of replacing and I get no problem. BUT BEWARE OF WATER .IT CAN DAMAGE YOUR CHARGING JACK.
brother same issue 😡 in nokia 5.1 plus mera fon avi guarantee me hai.. after lockdown I'll go to service center. i am from Indore. agar koi or bhi hai indore se to bhi mere sath chalna. whatsapp no
I have the same problem here It's taking like 5hrs to charge it now,not like before when it took only1hr
This will be d last nokia i will use
why Nokia is such a bad brand in repairing and producing phones!!!i also have charging port issue with my nokia 5.1 plus which i bought before 5 months.at the 3rd month my usb c port went loose and it wont charge .what is wrong with u nokia???you are only bothering about software and ur latest mobile phones only????why not other customers???i saw thousands of people reporting the same issue.why dont you help us??please give us a free usb c port fix service!!!!!i am getting hated over this brand😪😤
There's difference between machine fixed charging port, and hand fixed charging port. Therefore, a hand replaced port is likely to cause problems in the future. Faced the same issue with my Motorola, and now Nokia. Never gonna buy a Nokia phone !
me too alaye. their phones just annoying. the quality of the cameras too has decreased. now the charging port
Wa awon alayes, how come una dey get tis issues and I don't have 'em too? Where una buy the phone?
My Phone was under warranty(nokia 5.1 plus).In morning i connected it to original nokia charger for charging,when i checked it after 40 minutes the cable and charging port was extremely hot,even the heat melt the port connecter plastic,why all are facing the only port review,nokia are you sleeping?I was a great fan of nokia,but now nokia is not anymore nokia its under H.M.D.
I am also facing same issue with my Nokia 5.1 Plus. It is in warranty. Service centre pretended it to be a moisture issue and I have to get it repaired at outside market. I will never buy cheap Nokia product in future. I will also file a case against Nokia in consumer forum. Final advice: East or West, Samsung is the best.
Nokia 5.1plus worst mobile ever my phone type c port is loose😔😔😔 plz help me
I too face this problem of loose connectivity and yes the finger print reader also stopped working. only after update of android 10 it came back to work
Got it fixed from normal shop at 350rs service center are charging me 1650
Same issue in my 5.1plus
Nokia care is just cheating above comments are rightly said that the Nokia care simply said that the problem is due to liquid damage so warranty not applies and pay the charges for repair including the service charge. At least I hoped they exclude the service charge for replacing the damage port but they didn't.
Poor Poor Nokia care just cheating...
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