Nokia 8 restart issue

Mobile getting restart if when I open camera or games and also at my britness full 

Nokia 8 restart issue

rohit24596 rohit24596
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Mobile getting restart if when I open camera or games and also at my britness full 

Comments

  • nokia n9 nokia n9
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    yes, me too, my Nokia 8 is lagging and slow to respond fingerprint reader won't work, phone shuts down what ever I'm doing and returns to home. Nokia really appreciate your work but you need to create a os roll back feature
  • jdan jdan
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    There must be something wrong with your phone.
    I would personally first try to contact support.
    But a good troubleshooting guide with clear instructions can be found here:
    https://thedroidguy.com/2019/01/how-to-fix-a-nokia-8-smartphone-that-keeps-lagging-and-freezing-troubleshooting-guide-1085992
    The five methods to use are ...
    Soft reset/force restart.
    Boot into safe mode and diagnose apps.
    Update phone software to the latest version.
    Wipe cache partition
    Factory reset/master reset

    I personally have not had to do anything else but the first step. A factory reset I would only do if I am in real trouble.


  • Danielsphone Danielsphone
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    Nokia Support is incompetent, dont waste your time if  its Software only. They cant even tell you how to hard reset the Phone. Back your data up and Do a hard reset from the recovery menu. That will save you weeks of time that it would sit at Nokia only to be hard resetted by them. 
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