Warning: Rant ahead. I've always been a fan of Nokia Devices.
Warning: Rant ahead.
I've always been a
fan of Nokia Devices. The first phone I owned that I thought was impressive for
its time was the 6310 and the best phone I've ever owned is the Lumia 1520.
Both phones are still functional to this day, but sadly Microsoft's lack of commitment
to Windows Phone has meant that I needed to jump ship. I read some good things
about the Nokia 8, and being a fan of the brand I thought it was going to be a
It's mostly lived up
to my expectations, up until the last 24 hours where it has crashed and burned.
used my 1520 to do some recordings of amateur stage productions and it's always
worked really well. The camera was great, HDR handled the weird lighting
required for stage shows and the in-built microphone was pretty good. I had no
reason to suspect that the Nokia 8 was going to be any different (based on my
casual use of it).
One thing I'll say
is that I'm not using the latest 4.88 or whatever, as I've not got that yet.
This is just standard Android 8.1.
The SD card I was
using was formatted when I put it into the device, and unbeknownst to me (I've
never had to care about this before) it was formatted using FAT32. FAT32 has a
limit of 4gb file size. That roughly equates to 13 minutes of 4K video. As each
half of the show was 45 minutes, you can see the problem here. Now that would
be fine if it was a common problem, apart from the fact that *every* *other*
*phone* *maker* uses exFAT, which does support large files. It would also be
fine if the camera app split the files, or even told you that it was no longer
recording (again, other phone manufacturers appear to have got the hang of).
But no. What happens is that the camera app keeps counting up and implying that
it is still merrily saving your data to the SD card. Then, because there's a
4gb limit the MP4 file gets truncated (rather than saved properly) meaning that
it requires considerable effort (or money) to resolve, and recovering the sound
is nigh on impossible.
attempted to raise this issue with support. After explaining the problem to
them for 20 minutes in words I was hoping they would understand (as supporting
the phone is meant to be their job) they told me to "clear data &
cash[sic]" and "try another SD card". I gave up trying to
explain to them what the problem was. They were "sorry for the
missing[sic] ubderstanding[sic]" and wished me a nice day.
This has been a
truly abysmal let down, and I can't believe that I'm unable to use exFAT or
even Ext4 (if you didn't want to pay for royalties) in my device. I hate to say
it, but I doubt I'm ever going to buy a Nokia again and certainly can't
recommend them to people after this. I bought this device before the price reduction, so I've paid a not-insignificant amount of money for something that is surprisingly sub-standard (and arguably not even fit for purpose). My 1520, that I purchased more than 4
years ago (!!!), would still have done a better job than this phone did this weekend
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