What should I do next?

My nokia 2.1 phone has been validated for upgrade to Android 8.1oreo but no way to continue. When I try it again, it shows that my IMEI No. is already in use..

What should I do next?

My nokia 2.1 phone has been validated for upgrade to Android 8.1oreo but no way to continue. When I try it again, it shows that my IMEI No. is already in use.. what should I do next?
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