Bluetooth instability

 Hello everyone, my Nokia 6 (2017) since it was upgraded to the Oreo version 8.0 has a problem of instability with Bluetooth:

Bluetooth instability

System System
✭✭  /  edited November 2018

 Hello
everyone, my Nokia 6 (2017) since it was upgraded to the
Oreo version 8.0 has a problem of instability with Bluetooth: randomly
disconnects and then reconnect itself after a while and it does it
when it is in idle state
(no calls or listening to music).

I've
tried to contact support through the support app, but the only advices I received are to clear the cache and data of Bluetooth and
Bluetooth Midi applications, perform a soft reset and reset the network
settings, without solving them.

I
did some researches on the internet and I found that in the developer
options you can change some bluetooth parameters like AVRCP and codec
(AAC, SBC, LDC, aptx etc).

Changing codec is impossible because the setting goes back to default after exit from menu.
I tried to change the AVRCP parameter from 1.4 to 1.3 and in fact the Bluetooth was back to work steadily for a few days. But now the problem has returned and I do not know what else to try.

I've read that the update to Oreo has created problems with Bluetooth with many devices of other brands.

Did it happen also to you?

Comments

  •  Hi, I still having the problem, the support can't help me. The July Update incresed the frequency of bluetooth disconnection.

    Is someone of Nokia 6 owners having the same issue?


    At this point, I wonder what was the utility of Oreo beta test if it hasn't been corrected neither the bluetooth bug nor the volume/dolby atmos bug.

  • I've got the same issue with Sony WH-CH500
    wireless headset and Nokia 5 (2017). I've also tried to mess with ACRCP and codecs but it's no use.


    Issue still relevant.

  • Hallo
    Ich habe auch diese Problematik mit Bluetooth.
    Kann da wer helfen.
  • Here is a solution that worked for me:


    Could you please try to do the followings steps:

    Go to "Settings" - "Apps" - tap on the 3dots icon - "Show system" - Look for "Bluetooth Share" tap on it - "Force stop" - "Storage" - "Clear the Cache and Data".

    Restart your device.

    Then

    "Settings" - "Storage" - "Cached Data" tap on it and confirm clear.

    Restart your device one more time.

    Now

    Open "Settings" - "Location" - tap on the 3dots icon - "Scanning..." - "Turn OFF the Bluetooth Scanning"


    kudos to jayjayef on this thread: https://community.phones.nokia.com/support/discussions/topics/7000011627

  • I have new 6.1, Bluetooth drops as soon as I attempt to stream anything. Every time with all devices! Reset. Cleared cache etc. Nothing. Help???
  • I haven't had such problems in my device before. Though, I had WiFi connection problems before when connecting to my earbuds but it became less frequent after the December patch.

    Also, you can't manually configure the Bluetooth settings in the Developer options. It will automatically configure based upon how far the Bluetooth device supports (e.g codec).
  • For me this is a Bluetooth shut down issue. As soon as anything begins to stream via Bluetooth the Bluetooth shuts off. I can see the indicator go out. I did full phone reset. Same thing. This phone is proving useless

  • It seems that my original old discussion has been deleted and posted here after forum's "restyling"
    kulikovis91 I've tried everything and also hard reset but nothing.
    The last attempt that worked had been to sell this phone and to buy a Nokia 6.1 thanks to a promotion in my country and luckily I haven't got any issue after Android 9 Pie update.
    I hope to don't see anymore serious issues as Bluetooth one and the Dolby-sound one of the Nokia 6 or Wifi and touchscreen of the Nokia 7 Plus after an update because I've lost a bit of trust in HMD and Nokia despite continuing to advise them to friends and consider them good overall.

  • It seems that my original old discussion has been deleted and posted here after forum's "restyling"
    @kulikovis91 I've tried everything and also hard reset but nothing.
    The last attempt that worked had been to sell this phone and to buy a Nokia 6.1 thanks a promotion in my country and luckily I haven't got any issue after Android 9 Pie update.
    I hope to don't see anymore serious issues as Bluetooth one and the Dolby-sound one of the Nokia 6 or Wifi and touchscreen of the Nokia 7 Plus after an update because I've lost a bit of trust in HMD and Nokia despite continuing to advise them to friends and consider them good overall.
  • Hi,
    I have the same issue of deconnection with my Nokia 5.1 android Oreo. The connecion to my car (Toyota Touch and Go 2) works for a while and after it stops working.. For me that's a bug. and I read many things related to that issue with the new version of Android (9.0) . When that bug will be corrected ? That's a big issue
  • Hi, I found something in optimisation of battery. for application related to bluetooth, I set the optimization to not optimized, I seems working. During 1 hours, I didn't have any dconnection 
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