Continous screen Awake issue - Android Pie

Sagar Pune

My Nokia 8.1 is facing a strange issue, the screen becomes awake after every few seconds and then goes off and comes back even without notifications. Stopping notifications background service is not helping. This happens even in Safe Mode. This is a serious bug in android Pie. It drains battery heavily. Google and Nokia need to fix this issue. Now I am wondering did I made a mistake of buying this phone?

carboxqzr

download ui tuner from play store. Open it and disable ambient display. The problem will get resolved.

Sagar Pune

Thanks but doesn't help. There was no problem earlier suddenly this has started and it has a serious drain on battery. I have even turned off all notifications in ambient display.
Now is this a Android One -9 problem or Nokia that I don't know

Nitin Thengal

I'm facing same issue. Please assist on this as early as possible.

Nitin Thengal

In settings for ambient display make lift to check phone option off and also off the double tap to wake up screen

Arpit Shahi

I am facing same issue

Rohit Nisal

Even i am facing the same issue....it has being suddenly started after the recent update.....please resolve it as soon as possible

seanetta

No such issue with mine, only wakes with notifications

MrBelter

No one has mentioned charging but if it is while you are on charge turn off always on during charging

Dominic Ng

I am also facing this issue after May Security update 2019...

Ravinder Bhambhu

me also facing this issue and double tap to wake also not working.

Dominic Ng

I have just turn off the bluetooth of my Nokia 8.1, it don't wake up the screen issue.
I have installed Xiaomi Mi fit app and Mi Band 3 connected. I am not sure whether it is the app issue. But I will try to uninstall the app on next hour. 

Conqueror

I don't experience such. However, check your preferred settings on Ambient display 

Dominic Ng

Nothing to change setting after / before update

Ravinder Bhambhu

Dominic Ng said:

Nothing to change setting after / before update

What u want to say???
@Dominic Ng

Dominic Ng

After May Security update 2019, screen awake issue are happened. But I did not changed any phone setting(Ambient display & double tap).
Someone said that the screen was replaced and then the issue resolved, But I think this issue is not about hardware.

Vipul488

I was also facing the same issue of screen awake after few seconds which is causing the drain of battery in standby. What I did is
1- on the developer option by touching 5 times in build option (about phone) and disable all the things except Automatic system updates.
2- clear the app preferences.

That works for me

Itssid

I'm also facing this issue <i>after</i> the May security patch.<b></b>

Ravinder Bhambhu

now double tap to wake also not working on my phone

Ravinder Bhambhu

@nitheesh read this thread

TomD

Can confirm I'm suffering from this issue after the May UK update. Rather annoying.

sayyed vihan

Ravinder Bhambhu said:

now double tap to wake also not working on my phone

For me its working fine @Ravinder Bhambhu

Ravinder Bhambhu

somebody found any solution???

Dominic Ng

Ravinder Bhambhu said:

somebody found any solution???

I think we need to wait the Android security update only

mayank tripathi

I am also facing the same issue and it started after an update, I tried several options after reading the thread but nothing worked for me till now. Battery Draining fast...Nokia Team please get something on it or you will loose customers.

TomD

I'm still having this issue after the July update. I've contacted support they just told me to clear app preferences again. This morning my phone drained from 30% to 0 and consequently my alarms never went off. Thank god I didn't have to be at work.

Suruchi

To resolve this issue, you need to disable 'tap to wake' option in display settings.

Ove Westerberg

> @Suruchi said:
> To resolve this issue, you need to disable 'tap to wake' option in display settings.

This tip seems to help. Thank you!

Dominic Ng

After August Update done (~4hr), this issue is no happen again... but I should wait 1-2 day to check.

adhil sabak

There are tons of problems in nokia phones and the customer service is very bad as well ... All they recommend is hard reset as a troubleshoot to almost every problem . 😂. And thanks to nokia for having a community so we come to know each other that every other customer is struggling with their nokia phone . ‼️ .. its high time to switch from nokia .. and frequent bugs and errors