Nokia 8 Randomly Restarts and Sound Problem - Page 4

<blockquote class="Quote"> <div class="QuoteAuthor"><a href="/profile/joko%20prabowo">joko prabowo</a> said:</div> <div class="QuoteText">arjun.dhir said:<br> Hello,<br> <br> To anyone who is facing issues such as:<br> <br> - automatic restart when battery percentage falls<br> - automatic restart if opening any or most camera apps<br> - sound from speaker is stuttering on full volume<br> - automatic restart if charger is removed<br> - auto restart if turning on wifi<br> - auto restart on doing full brightness<br> <br> <br> This is an issue with the battery, you have to get it replaced in order to fix the above issues.

Nokia 8 Randomly Restarts and Sound Problem

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  • <blockquote class="Quote">
    <div class="QuoteAuthor"><a href="/profile/joko%20prabowo">joko prabowo</a> said:</div>
    <div class="QuoteText">arjun.dhir said:

    Hello,



    To anyone who is facing issues such as:



    - automatic restart when battery percentage falls

    - automatic restart if opening any or most camera apps

    - sound from speaker is stuttering on full volume

    - automatic restart if charger is removed

    - auto restart if turning on wifi

    - auto restart on doing full brightness





    This is an issue with the battery, you have to get it replaced in order to fix the above issues. A new original replacement battery from the service centre here costs ₹2850 (about $40)







    anyone try this?? </div>
    </blockquote>
  • fred the coward fred the coward
    ✭✭  / 
    i am from indonesia.

    yes i have.  in fact my phone  was received ny service center on 12 august. and on 16august i get it fixed. service warranty are still valid until 10 days phone retrieved by me.

    i am still feel pessimistic on how long the battery will last. but so far so good. except my second try to charge the battery it didnt charge. until i blow some air on both charger and charge port.

    ps :
    1.the battery  is scarce you must preorder it.
    2. the unicom care in my town dont have good experience on nokia 8 so i had to open the lcd my self. they were afraid of damaging the lcd. the phone was already dead, didnt charge, didnt power up, so i took the risk, but their price is still the same. see the jerry rig everything on youtube. use old shave knives that very thin and easy to bend (the label is TIGER and made in chechnya). to free your hand you must build some thing from wood and screw, because it is too hot to touch. dont press the power button while you do that. and be very patient. good luck.
  • fred the coward fred the coward
    ✭✭  / 
    search the google "pisau cukur merek TIGER" for the kind of knive i use.

    may be the label is different in your country. but the tool is same. rare people use that knive nowadays. all use GILLETE. Haha.

    to open it start from upper left at NOKIA logo.
  • Yes I am suffering this problem
  • I am suffering this problem
  • I want to solution this problem restart problem
  • Sied Musthafa Sied Musthafa
    ✭✭  / 
    Same here, i thought am alone facing this issue, but, most off.
    This is why peoples don't prefer/recommend Nokia Phones.

    Do i have to change the battery for sure ?!   
  • redskua redskua
    ✭✭✭  / 
    Yeasin8 said:

    Shubham Chaudhari said:
    I'm yet another user from India who can confirm all these problems in the last 3 months.
    1. Extremely slow charging
    2. Random freezes with a beep and reboot. Initially it was rare but now it gives up randomly, 5-10 times a day.
    3. Camera causes instant reboot.
    4. Very distracted audio of notifications. Alarm and message tones especially.
    5. Definitely reboots when trying antutu benchmark meaning any process intensive task is causing reboots. Whenever the processor needs high power, it reboots.
    6. Again, like other users mentioned. No issues when charger is plugged in.

    Guys even I'm out of warranty and this phone is unusable now.
    HMD has through bad updates broken our devices and we paid big amount for this so called 'flagship'. We should definitely start a petition and spread the word so that HMD fixes whatever this mess is.

    Yes,, We want justice 
    ,,,sad isn't it, i bought a N8 and i realized early that it is a shoddy device. I was forced to get rid of it when the speakers failed and there were no spares anywhere. Do yourself an expensive favour, get rid of it, to many other good phones out there to suffer this rubbish
  • I bought my Nokia 8 from Saudi Arabia last January 2018, Its been doing well, until last month July 2019, sound suddenly malfunctioned.
    1.) No Ringing Sound, 2.) No Notification Sound, 3.) No Media Sound.
    But I can hear from the speaker when I am calling or I received a call. Before No sound coming from the speaker even calling or receiving a call, it only came when I downloaded an apps that fix the speaker. But the 3 listed Sound still did not function. I tried doing hard resetting, but still it did not fix the problem.
    I am having a problem here in the Philippines, particularly in our City up South, because there is still no Service Center for Nokia.
    Is there any way to fix by resetting or any other apps? Or do I really have to change the speaker or software or hardware internally?
    Thanks.
  • hii all. m from India.  facing same problem... as soon as my battery percentage falls to 20percent or less  my phones phon not respond to video streamings, camera and also to multiple notifications.  
    Nokia help care isnt responding..  ????
    pls help me if anyone know ho to resolve? 
  • fred the coward fred the coward
    ✭✭  / 
    Same here, i thought am alone facing this issue, but, most off.
    This is why peoples don't prefer/recommend Nokia Phones.

    Do i have to change the battery for sure ?!   
      probably, but the risk is all yours

    i took the shot.

    it is good for now.

    the battery has new behavior : it wont charge below 10%-- you have to try several times to plug unplug if below 10%.

    i didt complain to service center, i can live with it.

    i dont recommend nokia to others too even though i like nokia 8 much.

    my brother told me to ditch old that phone. and just use the phone on my shelf -- i am a phone retailer too.

    i just want to give this phone another ONE round.

  • user389 user389
    ✭✭✭✭  /  edited August 29
    [ . . . ]
    the battery has new behavior : it wont charge below 10%-- you have to try several times to plug unplug if below 10%.
    [ . . . ]
    Make sure the USB port in the phone and the plug is clean and grips firmly?
    Carefully cleaning from lint and debris with a plastic or wooden toothpick and a blow of air works when my Nokia 8 hesitates to charge (or do file transfers).
    --
    Hans
  • nokianchetan nokianchetan
    ✭✭✭✭  / 
    hello @dipankar paul can you please forward this issue to respective team , because so many people are facing this problem , some of them tried replacing battery from service centre but problem is still there 
  • siddhesh's Nokia8 siddhesh's Nokia8
    ✭✭  /  edited August 31
    Please tell me.guys what you did for sound problem and restart problem with nokia 8 .
    Thanks
  • I bought Nokia 8 in January 2018. After using it for one year, it randomly restarted 4-5 times in row. It will restart maybe once, or 10 times in a day. It is mostly restarting when I open camera app. Although this doesn't happen when I am charging the phone. It only happens when I am not charging the phone. There's also a sound issue where the sound freezes or is not audible when the volume is full. Again, it doesn't happen when I am charging the phone. I tried resetting the phone several times. Last week, I sent it to the shop. He first said that it's a battery issue and today he told me it's a motherboard issue and I need to replace the motherboard. My phone just lost warranty in January 2019. It will cost me 16k Rupees to fix my phone. I don't know if the shopkeeper is lying or not. Any help will be appreciated. Let me know if this issue is common in Nokia 8 and what should I do next. Thank you
    Thiis is common in all Nokia 8. Today I changed battery. Now it's cleared. But frankly speaking the build quality of this phone doesn't match it's price.
  • Babalu Babalu
    ✭✭  / 
    I have Nokia 8 
    Mostly when I playing video it's restart
    About 18 months old Nokia
    I don't have receipts
    So how I repair at service center
    Please provide any information
  • Subhamdas001 Subhamdas001
    ✭✭  / 
    I am having the same problem with my Nokia 8, when i open ta camera app it's lagging and suddenly restarts automatically. 
  • Masalah yang sama 😶
  • Mick1965 Mick1965
    ✭✭✭  / 
    Babalu said:
    I have Nokia 8 
    Mostly when I playing video it's restart
    About 18 months old Nokia
    I don't have receipts
    So how I repair at service center
    Please provide any information
    Use the myphone app on your phone and contact support.
  • hanumanth hanumanth
    ✭✭  / 
    I am also facing same issues.

    1.automatic restart.
    2.audio issue.
    3.slow charging.

    Is any solution we find from nokia officials regarding this issue?
    #nokiaisdead
  • Hey, I bought the Nokia 8 18months ago. Since the past 1 month I have been facing the following problems.
    - phone restarts while using the camera, certain apps like Instagram, snapchat, Zomato, also while streaming videos 
    - phone doesn't charge when plugged and shows that it's charging. Takes about 2.5 hours to finally finish charging.

    Any idea why does this happen? And how can it be resolved?
  • FRUTOS FRUTOS
    ✭✭  / 
    Same problems with my Nokia 8, here in Brazil I don't where to replace the battery.
  • I am also face "Nokia 8 Randomly Restart on my phone after 1 year of purchase. 

    I will never, ever purchase Noika phone again or suggest anyone for Nokia.
  • Hello guys.. i am also facing the same issue.. its been 6 months.. the company didnt solved our problem.. so everyone plz file a complaint in consumer court online ...
  • Nokia is making fool to its flagship users... They are not responding.. make a complaint in consumer court..
  • The phone is unusable.. nokia is not responding.. make a complaint in consumer court...
  • Mick1965 Mick1965
    ✭✭✭  / 
    The phone is unusable.. nokia is not responding.. make a complaint in consumer court...
    You won't get a response from nokia here, if that's what you are expecting.
    Use the "my phone" app and contact customer support.
  • Rayman21 Rayman21
    ✭✭  /  edited September 24
    I bought my nokia 8 last april and now my phone restarts when the battery drops to 70 but the worst part is it restarts twice even if its fully charged. The stuttering audio problem is there. The notification bar stutters when opening youtube. And the battery takes almost 3 hrs to fully charged. Please help me address this issue.

    The restarting problem is the worst because when the battery life drops to 40 it restart even more. Im from the philippines btw.
  • And my phone still restart 😭
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