Nokia 8 Randomly Restarts and Sound Problem - Page 5

bettery change will resolve this restart and sound issue? is it confirmed?

Nokia 8 Randomly Restarts and Sound Problem

Comments

  • kashif56 kashif56
    ✭✭  / 
    bettery change will resolve this restart and sound issue? is it confirmed?
  • neelpredy neelpredy
    ✭✭  / 
    I too have the same problem, phone restarting on camera use, sound stuttering - exactly almost an year after warranty has voided
  • n.trung n.trung
    ✭✭  / 
    kashif56 said:
    bettery change will resolve this restart and sound issue? is it confirmed?
    Replace battery and issues disappear.
    I confirmed. 
  • Same problem.... If you don't make a good phone so please don't make chutiyaa other peoples
  • Raul Frutos Raul Frutos
    ✭✭  / 
    Same problems and solve replacing the battery. Working normally again.
  • antu antu
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    Hey guys, I am from switzerland.
    I got the same problem since february 2019. I got two Nokia 8, one for private use (since december 2017) and one for bussines use (since december 2018). The private N8 has got the restart problem. The bussines N8 not. But what is the difference?
    The bussines N8 will charge its battery only with the original charger and cable from Nokia at my office. The private one gets charged by different third party products (mostly).
    I replaced the battery last july. But that does not resolve the problem. Actually the private N8 restart 3-4x in a week. Mostly after recharging and disconnecting the cable from the phone. From time to time it restarts by using the original Camera app or after ending a call.
    I think the problem is, when you are using not the original charger and cable for that phone.

    Greatings from switzerland
  • antu said:
    Hey guys, I am from switzerland.
    I got the same problem since february 2019. I got two Nokia 8, one for private use (since december 2017) and one for bussines use (since december 2018). The private N8 has got the restart problem. The bussines N8 not. But what is the difference?
    The bussines N8 will charge its battery only with the original charger and cable from Nokia at my office. The private one gets charged by different third party products (mostly).
    I replaced the battery last july. But that does not resolve the problem. Actually the private N8 restart 3-4x in a week. Mostly after recharging and disconnecting the cable from the phone. From time to time it restarts by using the original Camera app or after ending a call.
    I think the problem is, when you are using not the original charger and cable for that phone.

    Greatings from switzerland
    Probably the later (business) one is just newer and coincidentally it's also charged fewer times, I supposed you leave it at your office most of the time and use it less than the private one. Charger and cable seem to have negligible to no effect on this problem, because a friend of mine always uses the stock charger and cable, and her N8 still got this plague eventually. I highly suggest you to replace the battery if you still wanna use that phone. Though It will die within a year or fewer. I replaced mine in June and it has started to show symptoms (no fast charging, restarting, freezing etc.), maybe the replacing batteries for both of us are just old just like the phones (they likely have stopped manufacturing parts for this phone, including batteries).
    Hope this help. 
  • pfdcalanao pfdcalanao
    ✭✭  /  edited October 25
    i'm also having this auto restart problem. does changing the battery would really solve the problem?
  • antu antu
    ✭✭  / 
    Probably the later (business) one is just newer and coincidentally it's also charged fewer times, I supposed you leave it at your office most of the time and use it less than the private one. Charger and cable seem to have negligible to no effect on this problem, because a friend of mine always uses the stock charger and cable, and her N8 still got this plague eventually. I highly suggest you to replace the battery if you still wanna use that phone. Though It will die within a year or fewer. I replaced mine in June and it has started to show symptoms (no fast charging, restarting, freezing etc.), maybe the replacing batteries for both of us are just old just like the phones (they likely have stopped manufacturing parts for this phone, including batteries).
    Hope this help. 
    Yes, the office Nokia 8 is newer and the ussage is never that high like at the private one.
    And I replaced the battery of the private one, without positive result.  :/
    And for a flagship smartphone like the Nokia 8, I expect better quality. Maybe they have some problems at the USB port (dirt, debris, corrosion)?
  • potemkin potemkin
    ✭✭✭  / 
    antu said:
    I replaced the battery last july. But that does not resolve the problem.
    @antu Was everything OK for a few months with new battery installed?
  • antu said:
    Probably the later (business) one is just newer and coincidentally it's also charged fewer times, I supposed you leave it at your office most of the time and use it less than the private one. Charger and cable seem to have negligible to no effect on this problem, because a friend of mine always uses the stock charger and cable, and her N8 still got this plague eventually. I highly suggest you to replace the battery if you still wanna use that phone. Though It will die within a year or fewer. I replaced mine in June and it has started to show symptoms (no fast charging, restarting, freezing etc.), maybe the replacing batteries for both of us are just old just like the phones (they likely have stopped manufacturing parts for this phone, including batteries).
    Hope this help. 
    Yes, the office Nokia 8 is newer and the ussage is never that high like at the private one.
    And I replaced the battery of the private one, without positive result.  :/
    And for a flagship smartphone like the Nokia 8, I expect better quality. Maybe they have some problems at the USB port (dirt, debris, corrosion)?
    Personally, I don't think USB port is the caveat, yet still cannot rule this out completely. Based on my observation, this problem is widespread and it emerges almost after the phone has been used for quite long time, often a year. USB port degradation cannot appear right out of the box (which you suspected causing battery failure) nor fails at a relatively fixed period of time for majority of users.
    I reckon this is because of faulty battery or bad circuitry (my N8 has noisy audio from right channel out of the 3.5 mm jack) in the phone which overcharges the poor battery or both of them.
    Anyway, as I said above, you should replace the battery again if you still love to use the phone, or just crap it for another one. Don't sunk your cost into this.
    Cheers!
  • antu antu
    ✭✭  / 
    potemkin said:
    antu said:
    I replaced the battery last july. But that does not resolve the problem.
    @antu Was everything OK for a few months with new battery installed?
    No. After two weeks I got the same problems.
  • Same Problem. 
  • Deepaks010 Deepaks010
    ✭✭  / 
    Auto restart issue.
    Stated 3 weeks ago. Initially it was only with camera app. Then slowly it got worst.
    Now if the phone is no connected to charger. it will restart at any time.
    - automatic restart when battery percentage falls
    - automatic restart if opening any or most camera apps
    - sound from speaker is stuttering on full volume
    - automatic restart if charger is removed
    - auto restart if turning on wifi
    - auto restart on doing full brightens
    I am planned to make video when i am going to break this phone into pieces.
    its just been 2 years since i took this phone.
  • ewange ewange
    ✭✭  / 
    Nokia 8 is a disaster 🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮
  • ewange ewange
    ✭✭  / 
    I regret spending a dime on this crap😩
  • antu said:
    potemkin said:
    antu said:
    I replaced the battery last july. But that does not resolve the problem.
    @antu Was everything OK for a few months with new battery installed?
    No. After two weeks I got the same problems.

    how did you get the battery, is it original nokia ?

    if yes then you have bigger problem. it may be the phone board. dony throw the private phone. it is a sparepart source for your office phone.

  • Anup Ravi Anup Ravi
    ✭✭  / 
    I bought Nokia 8 in January 2018. After using it for one year, it randomly restarted 4-5 times in row. It will restart maybe once, or 10 times in a day. It is mostly restarting when I open camera app. Although this doesn't happen when I am charging the phone. It only happens when I am not charging the phone. There's also a sound issue where the sound freezes or is not audible when the volume is full. Again, it doesn't happen when I am charging the phone. I tried resetting the phone several times. Last week, I sent it to the shop. He first said that it's a battery issue and today he told me it's a motherboard issue and I need to replace the motherboard. My phone just lost warranty in January 2019. It will cost me 16k Rupees to fix my phone. I don't know if the shopkeeper is lying or not. Any help will be appreciated. Let me know if this issue is common in Nokia 8 and what should I do next. Thank you
    Even my phone has the same problem its keep on restarting please provide a solution for this

  • [{"insert":"Never buy again\n"}]
  • Dhika Dhika
    ✭✭  / 
    [{"insert":"Never buy nokia (HMD) again!!! \n"}]
  • Jdot Jdot
     / 
    [{"insert":"I'm having the same problem since yesterday. My phone kept restarting whenever I use the camera app , sometimes even WhatsApp too. Anyone recommend to do hard reset for this issue or just get a battery replacement ?\n"}]
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