Screen goes black during a call and stays off after closing call

I am used to Android-phones and usually they turns off the display when having a call (phone to the ear).

Screen goes black during a call and stays off after closing call

SagaPer SagaPer
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I am used to Android-phones and usually they turns off the display when having a call (phone to the ear). When you remove the phone from the ear the phone should turn on the screen again so that you can finish the call. The screen on my Nokia 9 stays off after starting a call. I have to turn it on again even if the call is not ended. Proximity sensor problem?

Comments

  • Jade Hutton Jade Hutton
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    During a phone call, the background light stays on interfering with the call and the screen is very unresponsive. Its not cracked yet when I touch one thing, it clicks on another thing and I've been using this phone for only 4 days! 
  • Aratrika Aratrika
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    Same issue i have been facing with my nokia 8.1.. any idea how to fix!
  • Siva K Siva K
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    I am facing the same issue in my Nokia 8 sirocco
  • Same issue my 8.1 also when start the call screen is off but if trying to on speaker can't possible because screen is off I'm press the on/off button also can't on display.ofter disconnect call then display is on this is I'm facing problem

  • trondjac trondjac
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    Have you tried a factory reset? Solves alot of problems :)

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