Ear Speaker has stopped working!

Hi All, Within the last couple of days my ear speaker on my Nokia 8 has stopped working for both incoming and outgoing calls.

Ear Speaker has stopped working!

Kasman Kasman
 /  edited June 24
Hi All,

Within the last couple of days my ear speaker on my Nokia 8 has stopped working for both incoming and outgoing calls. I have Android 8.1 and running the May security Patch.

I can only hear the caller if I select external mic/speaker on the bottom of the phone or use the wired headphones.

Has anyone else encountered this issue or can advise on what I shoudl do next. Phone 2 months old and is still under warranty also.

Thanks!

Comments

  • I have the same issue, no problem with speaker or with some kind of headset. There was 2 updates I installed yesterday and got it working one time. Several reboots, trued different network and cellular (3/4G) but same problem. This definitely feels lite software issue and would love to see a fix for this is really annoying.

  • Kasman Kasman
     / 
    Please help. Anyone?
  • Kasman Kasman
     / 
    Are you running the June security patch ?

    I still have the may patch and hoping maybe it will be fixed in the next update
  • I have June Patch and no working earpiece :/

  • marcolopes marcolopes
    ✭✭  / 

    Are you sure the culprit is the security patch?

  • Kasman Kasman
     / 
    That's what Nokia support chat are recommending. But seems like it didn't work for mylittlepawny.
  • Unknown
     /  edited June 26

    Hello  everyone, 

    I will keep an eye on this here and check if we see this issue in the tickets as well. 
    Could you tell me where are you all located?


    Best regards, 

    Laura

  • <-- Sweden have an Nokia 8 Verson 00WW_4_88B_SP01, Kernel 4.4.78-pref+ Thu May 31

  • Tryed Safe mode and Audio Router (app) the issue was not fixed

  • Kasman Kasman
     / 
    Australia. Nokia 8. android 8.1.0. may security patch

    Thanks for helping
  • is there any updates on this issue? Any tickets? Or will we need to return the phone?

  • Kasman Kasman
     / 
    Hi Laura.
    Any new updates?
    We are still suffering in silence.
    Please respond.
  • Unknown
     / 

    Hi all, 


    sorry I haven't received any update on this yet. I will raise it again. 


    Best regards,
    Laura 

  • RW5207 RW5207
     / 

    United States...network is T-Mobile.

  • MyLittlePawny MyLittlePawny
     / 

    Can read on more and more sites/forum that ppl have same issue, perheps bad internals or issue with the manufacturing . This is not good :/

  • Any updates? Strange thats so bad with updates both from users and Nokia themselves! Have all returned the phone and change brand?

    Seems that's the best thing to do, love the phone and the updates but not this at all.
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