My phone was working perfectly fine for 4 months, but suddenly today during a call the screen of my phone started showing vertical white lines. I don't understand how did this happen?
and also its getting hot suddenly..
I never dropped my phone and my phone was lying on bed normally when suddenly this happened.
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I am certainty not aware of this erratic behaviour but you can always try restarting the device or performing a factory reset before visiting a service centre. This will help you establish that whether this is some hardware related problem or was just a major software glitch.
Important steps before Factory Reset:
1. Make a backup ( Google Backup works best ) , Go to Settings --> System --> Advanced --> Backup --> Check Backup to Google drive should be ON and then click Backup Now button.
2. After reset is done Choose Restore Backup from Cloud option and Choose the most recent one ( check date and timestamp of the backup ). This will restore all the apps and their logged in accounts as well. WhatsApp data can be backup up from within WhatsApp's Chat Settings, Photos and videos are backed up in Google photos already.
I don't know where to fix nokia phones in Jakarta, Indonesia.
Why Nokia?
Please give me option how do I go to send message I have insured my phone
Same thing happened with me yesterday. I never dropped my phone or pressed it, yet service staff doesn't believe it. There isn't even any proof of damage. Will never buy nokia again.
Same here bro, I have Nokia 7.1 and it shows the same issue, were they sleeping while manufacturing. I went to Nokia Care but it has been closed due to lockdown. And I recently lost my phone warranty. I had charging port issue when I first bought this phone and display issue at the same time. How come a new phone in a month have this many issues. They charged me even though I had warranty. I hoped it would run good after the repairing but it didn't. Never goona buy Nokia again. HMD can't complete lumia phones. Don't know why they are spoiling Nokia name.
i've got the same problem! what have you tried to solve this? did anything worked??
please share what have you done to fix your phones😢
sofia ferraro, I got it fixed by going to the care centre. It is display panel fault. You will have to change the display. Nokia manufacturing fault.
I am using Nokia brand nearly 20 years now I feel Samsung is better than Nokia because I am facing lot of problems in my new Nokia 6 Screen white and all around colour marks, over heating, suddenly off, most of the time touch is not working I cannot attend the calls due to the touch screen not work....Nokia make me fool. I feddup...Sorry to say it's a worst phone this generation.
I have bought Nokia c10 2 days back ... And now I'm facing same problem. Their no physical abuse l.
I bought a Nokia C10 as gift for my sister in law. Now it is giving white lines this phone is brand new what can I do!