Nokia 3.1(TA-1070) abruptly shuts down anytime as soon as the battery percentage hits below 15%

fire hydrant

I have been observing this issue for quite some time now in my Nokia 3.1(TA-1070) which is now updated to Android 9. The device is prone to shut down abruptly anytime as soon as the battery level reaches below 15%, no matter what activity you perform during that time. This is very annoying and I am unable to figure out what causing this issue.
Can anyone help me on this issue?
I am hoping it not to be a hardware/battery issue but software related issue.

Please Nokia/anyone, guide me to resolve this.

Thank you!

singhnsk

Hello, this can be due to calibration issue with the battery. A good way to test is to turn off the phone and let it charge to 100%. After that leave it to charge for 1 more hour even after 100%.

Now turn on the phone and see if the same issue repeats. If it does, then it can be a hardware issue with the battery.

olaadisatoyin

Same issue on my Nokia 3.1 (TA-1063)

masanza

Same issue with my Nokia 3.1 TA-1063

JBenci

Same issue with my Nokia 3.1 TA-1063

Shahi999

Same issue with my Nokia 3.1 TA-1063 ! 
device is new & has this issue from unboxing it 

Shahi999

issue solved in new update 

jmssil

Which update solved the issue?

Gunathilaka

I had same issue, after one such incident, I dare not to discharge it to 15%. I set my battery saver to begin at 25%. Then charge it as soon as possible without letting it go to 15%. No issue so far.