Nokia 8 no audio on Snapchat

My 1.5 year old Nokia 8 no longer plays audio on Snapchat.

Nokia 8 no audio on Snapchat

My 1.5 year old Nokia 8 no longer plays audio on Snapchat.

I can record a clip with mic turned on, but when I play back there's no audio. Mic works during phone calls, so it's not the mic.

Android version 9.

Any advice?
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Comments

  • potemkin potemkin
    ✭✭✭  / 
    If it happens only in Snapchat, clear snapchat storage or reinstall app.
  • Hi Potemkin, I have cleared out Snapchat, uninstalled it, rebooted to phone, reinstalled Snapchat, and still it doesn't work.
  • potemkin potemkin
    ✭✭✭  / 
    You could try factory reset if it's important to you.
  • It's not important, but it should work when I want to use it. I'd rather not reset the phone, particularly if it's not known to fix this issue.
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