Login trouble

I'm currently unable to login to the forum with Google from the web browser on both the phone and on the PC. Login with Google works in the My Phone app.

Login trouble

user389 user389
✭✭✭✭  / 
I'm currently unable to login to the forum with Google from the web browser on both the phone and on the PC.
Login with Google works in the My Phone app.
The issue has persisted for some weeks now. Clearing website data to force a fresh selection of Google account and password does not help.


Comments

  • wilson shrestha wilson shrestha
    ✭✭✭✭✭  /  edited April 25
    Yes, I'm also suffering with the same bug. I tried multiple browsers chrome,edge others but I get the same error as you do. Anyone else suffering from this please do report here. 

    PS: Logging in with My Phone app works perfectly for me too as you said.
  • user389 user389
    ✭✭✭✭  /  edited April 26
    Thanks @wilson shrestha , it's good to know I'm not alone!
    While browsing around it seems that I'm not completely logged into the forum in the My Phone support app.
    - Tapping the icons next to my user name:



    And later, after logging out and trying to sign in with Google again, still in the My Phone app:



    (It is not possible to follow the instructions in the screenshot)

    Clearing the My Phone cache and app data has allowed me to sign in again after a few retries, hopefully long enough to post this message.

    EDIT:
    Tap the 'hamburger' menu > tap the sprocket next to the user name > select 'Edit Account' =



    -- 
    Hans
  • user389 user389
    ✭✭✭✭  / 
    Sign in with Google in web browsers works as expected for me again.
    Thank you :smile:
  • wilson shrestha wilson shrestha
    ✭✭✭✭✭  / 
    user389 said:
    Sign in with Google in web browsers works as expected for me again.
    Thank you :smile:
    Thanks for the info, it started working for me too. It could have been a server side problem since Nokia is still testing this community forum and stable version is yet to be released. So, I think we might suffer from bugs like these often.
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