Ambient Display

user1530758915623

Hey everyone,

My ambient display has been lighting up every few seconds randomly, even when not touched. Has anyone experienced this? It started just in the past couple of days.

jdi000

user1530758915623 said:

Hey everyone,

My ambient display has been lighting up every few seconds randomly, even when not touched. Has anyone experienced this? It started just in the past couple of days.

Hello

Does this happen if you boot phone in safe mode.  Prob an app that was installed or updated in that time period.

Regards

Jason

user1530758915623

jdi000 said:

user1530758915623 said:

Hey everyone,

My ambient display has been lighting up every few seconds randomly, even when not touched. Has anyone experienced this? It started just in the past couple of days.

Hello

Does this happen if you boot phone in safe mode.  Prob an app that was installed or updated in that time period.

Regards

Jason

I haven't tried yet, but I'll let you know when I try.

user1530758915623

jdi000 said:

user1530758915623 said:

Hey everyone,

My ambient display has been lighting up every few seconds randomly, even when not touched. Has anyone experienced this? It started just in the past couple of days.

Hello

Does this happen if you boot phone in safe mode.  Prob an app that was installed or updated in that time period.

Regards

Jason

It does not happen in safe mode. Is there any easy way to identify the app that's causing it?

munnasharma

Same with me, its lockscreen magazine problem. I disable lockscreen magazine and ambient display adviced by nokia chat support, now my phone working fine. No screen light up in few seconds randomly. This is a know issue to nokia, will fix it soon.

user1530758915623

munnasharma said:

Same with me, its lockscreen magazine problem. I disable lockscreen magazine and ambient display adviced by nokia chat support, now my phone working fine. No screen light up in few seconds randomly. This is a know issue to nokia, will fix it soon.

Hmm, my lockscreen magazine has always been disabled. So that doesn't seem to be the issue for me.

munnasharma

user1530758915623 said:

munnasharma said:

Same with me, its lockscreen magazine problem. I disable lockscreen magazine and ambient display adviced by nokia chat support, now my phone working fine. No screen light up in few seconds randomly. This is a know issue to nokia, will fix it soon.

Hmm, my lockscreen magazine has always been disabled. So that doesn't seem to be the issue for me.

Than I think last option is to disable ambient display.

user1530758915623

Update: did factory reset but still see the same issue. Must be an app problem but I'm not sure which one.