Missing fingerprints

Андрей Жданов

The problem with fingerprints, which, for all the time I use smartphones on Android, I see for the first time: when the battery is completely discharged, absolutely all fingerprints disappear, and it only became apparent on the latest version of Android 9. Is there any solution to this problem or is the solution expected?

martin.fd

Maybe you find some answers here: https://community.phones.nokia.com/discussion/33474/how-to-fix-missing-fingerprint-sensor-after-pie-update/p1 ...

Андрей Жданов

martin.fd said:

Maybe you find some answers here: https://community.phones.nokia.com/discussion/33474/how-to-fix-missing-fingerprint-sensor-after-pie-update/p1 ...

Last comment in topic: "After the January security patch the problem is solved. 

Since the patch I depleted the battery 2 times to 0% and after that the fingerprints are there. Before this update I had the same problem like all here."

I have installed all possible updates, but the problem still persists, the smartphone turns off by 5% and after switching on there is not a single fingerprint left.