wifi

Hi my wifi keeps dropping out I've tried resetting my network settings and my router spoke to Nokia their soulution was to take my phone back but this is the…

wifi

user1530434993713 user1530434993713
 /  edited October 2018
Hi my wifi keeps dropping out I've tried resetting my network settings and my router spoke to Nokia their soulution was to take my phone back but this is the 2nd phone I have had and the issue still persists so it's clearly not the phone has anyone else got this issue or a solution as nokia won't help they just advise me to take my phone back for a second time I really love my phone and I don't want to exchange it for a different one as none come close to this in the price range but wi-fi is important for me

Comments

  • ritzar ritzar
    ✭✭  / 

    Hi,


    Is your router dual band (2.4 and 5GHz)?

  • Yes , same happens with me. I have done a factory reset but still the wifi keeps dropping.
  • lakshaykaura lakshaykaura
    ✭✭  / 

    It happened with me once, I was told to go to Settings>System>Click on Advanced> Reset Options>Reset WiFi, mobile & Bluetooth>Reset Settings.

    Then restart your phone once.

    This should fix your problem.

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