[23/09/19 Update] - Android Q Developer Preview

Kartik Gada

Anantha Ramakrishnan said:

I shouldn't have trusted Nokia, they are not exactly experts and they suck big time. First of all these DP's aren't exactly the quality that google delivers to its devices. These developer previews @HMD_Laura i tell you are NOT WHAT GOOGLE DELIVERS TO ITS DEVICES.Not even netflix works! some random guy said netflix veta works but why should i have to go to an unauthorised place to download an unauthorised APK to watch something that i paid money for!? This is the exact kinda thing google and other competent companies does best!   These are useless builds literally i didn't even last 30 mins of Android q installation and i was looking forward to this so long!  and you guys screwed up soo bad! And you have been telling that OTA will be made available from june, guess what it more than mid-august! and no one is buying you bullshit! I mean no offence as the device is ROCK SOLID in Android 9, but still with bugs here and there nothing we can't handle because of your incompetent programmers. @matteo.m @HMD_Laura Let me make this clear! I have been working in software industry long enough to say what is possible and what is not! There are so many things to be learned and personal problems in live as developers that makes our work harder but for a company of your stature this is bad news. One plus is doing a better job than you guys! The thing you delivered last DP5 is very unstable that it can't be even used without it being restarted every one hour or which in my case froze to death! You guys don't even deliver security patch like essential phones who release SP as soon with only up to one day delay! And you guy should know better to reply to our concerns communicating ours with developers and replying ous concerns with as why it happened and a deadline for fix (something that you guys cant come up with. Like OTA keep dreaming about it). And about the announcement that you guys made in the developer preview page that everyone on DP3 should upgrade to 5! how clueless are you people? you guys should have broadcasted it here in the forums too because most people come here daily basis rather that browsing at a single page that lies about OTA ETA each and every month. ASK YOUR INCOMPETENT DEVELOPMENT TEAM TO EITHER DELIVER IT WITH WORKING CONDITIONS OR DO NOT EVEN THINK ABOUT DOING THIS AT ALL! 

You should know that these Developer Preview builds do have bugs and are not recommended to be used as a daily driver. You could have expressed your thoughts in a polite manner too. No need to get angry and there's no need to compare a dev preview to the dev preview of some other brand. Google builds the OS and also builds its own hw so they definitely have an edge over others and they can configure the software a lot better. Anyway, this is just a Dev Preview and not an official Android Q release. It is Dev Preview for a reason and the reason is - interested users can try out the upcoming software release and report the bugs so that they are fixed before the final release. You have been working in the software industry for long enough that you don't know why companies offer Dev Preview and Betas for testing? Sorry, No Offence.

Now coming to Security patches and the time taken to deliver them. You blame HMD Global for not delivering latest security patch in a day or two like Essential does for its "phones". Tell me how many phones does Essential update every month. The answer is ONE. ONLY ONE. HMD Global has to push the latest monthly security patches to TWENTY TWO devices every month. Not just high-end phones but even the low-end Nokia 1 gets monthly security patches. Do you think it is so easy to push the updates to all devices in a day or two after Google releases it? 

Any person who wants to try the Developer Preview will need to register their device and for that he/she will head to the Dev Preview webpage where all the information is mentioned in complete detail. The page also says that they are working on OTA rollout which will be released this month if all goes well.

I just want to say that be polite in the forum and there's no need to get so angry over a Dev Preview Build. If you are facing bugs you can u report them directly from your phone which will help the devs in fixing those bugs. That's the right place to report bugs.

Anantha Ramakrishnan

Kartik Gada said:

Anantha Ramakrishnan said:

I shouldn't have trusted Nokia, they are not exactly experts and they suck big time. First of all these DP's aren't exactly the quality that google delivers to its devices. These developer previews @HMD_Laura i tell you are NOT WHAT GOOGLE DELIVERS TO ITS DEVICES.Not even netflix works! some random guy said netflix veta works but why should i have to go to an unauthorised place to download an unauthorised APK to watch something that i paid money for!? This is the exact kinda thing google and other competent companies does best!   These are useless builds literally i didn't even last 30 mins of Android q installation and i was looking forward to this so long!  and you guys screwed up soo bad! And you have been telling that OTA will be made available from june, guess what it more than mid-august! and no one is buying you bullshit! I mean no offence as the device is ROCK SOLID in Android 9, but still with bugs here and there nothing we can't handle because of your incompetent programmers. @matteo.m @HMD_Laura Let me make this clear! I have been working in software industry long enough to say what is possible and what is not! There are so many things to be learned and personal problems in live as developers that makes our work harder but for a company of your stature this is bad news. One plus is doing a better job than you guys! The thing you delivered last DP5 is very unstable that it can't be even used without it being restarted every one hour or which in my case froze to death! You guys don't even deliver security patch like essential phones who release SP as soon with only up to one day delay! And you guy should know better to reply to our concerns communicating ours with developers and replying ous concerns with as why it happened and a deadline for fix (something that you guys cant come up with. Like OTA keep dreaming about it). And about the announcement that you guys made in the developer preview page that everyone on DP3 should upgrade to 5! how clueless are you people? you guys should have broadcasted it here in the forums too because most people come here daily basis rather that browsing at a single page that lies about OTA ETA each and every month. ASK YOUR INCOMPETENT DEVELOPMENT TEAM TO EITHER DELIVER IT WITH WORKING CONDITIONS OR DO NOT EVEN THINK ABOUT DOING THIS AT ALL! 

You should know that these Developer Preview builds do have bugs and are not recommended to be used as a daily driver. You could have expressed your thoughts in a polite manner too. No need to get angry and there's no need to compare a dev preview to the dev preview of some other brand. Google builds the OS and also builds its own hw so they definitely have an edge over others and they can configure the software a lot better. Anyway, this is just a Dev Preview and not an official Android Q release. It is Dev Preview for a reason and the reason is - interested users can try out the upcoming software release and report the bugs so that they are fixed before the final release. You have been working in the software industry for long enough that you don't know why companies offer Dev Preview and Betas for testing? Sorry, No Offence.

Now coming to Security patches and the time taken to deliver them. You blame HMD Global for not delivering latest security patch in a day or two like Essential does for its "phones". Tell me how many phones does Essential update every month. The answer is ONE. ONLY ONE. HMD Global has to push the latest monthly security patches to TWENTY TWO devices every month. Not just high-end phones but even the low-end Nokia 1 gets monthly security patches. Do you think it is so easy to push the updates to all devices in a day or two after Google releases it? 

Any person who wants to try the Developer Preview will need to register their device and for that he/she will head to the Dev Preview webpage where all the information is mentioned in complete detail. The page also says that they are working on OTA rollout which will be released this month if all goes well.

I just want to say that be polite in the forum and there's no need to get so angry over a Dev Preview Build. If you are facing bugs you can u report them directly from your phone which will help the devs in fixing those bugs. That's the right place to report bugs.

"Should not be used as daily driver? agreed. And google builds their own hardware? WTH last time i saw they also bought snapdragon boards (Snapdragon) and displays (LG) from other pioneer manufacturers same like Nokia and Oneplus its just that google has better people than HMD Global. "You have been working in the software industry for long enough that you don't know why companies offer Dev Preview and Betas for testing? Sorry, No Offence."  - None taken, but you have been ignorant of the fact that it has to work in basic at least! for me and the guy above it corrupted to death  in less  than 30 mins that's not how a beta works it will have bugs but should not be rendered unusable then its called alpha stage. And about SP's i knew i expected too much from people who can't deliver a standard! 

Kartik Gada

Anantha Ramakrishnan said:

Kartik Gada said:

Anantha Ramakrishnan said:

I shouldn't have trusted Nokia, they are not exactly experts and they suck big time. First of all these DP's aren't exactly the quality that google delivers to its devices. These developer previews @HMD_Laura i tell you are NOT WHAT GOOGLE DELIVERS TO ITS DEVICES.Not even netflix works! some random guy said netflix veta works but why should i have to go to an unauthorised place to download an unauthorised APK to watch something that i paid money for!? This is the exact kinda thing google and other competent companies does best!   These are useless builds literally i didn't even last 30 mins of Android q installation and i was looking forward to this so long!  and you guys screwed up soo bad! And you have been telling that OTA will be made available from june, guess what it more than mid-august! and no one is buying you bullshit! I mean no offence as the device is ROCK SOLID in Android 9, but still with bugs here and there nothing we can't handle because of your incompetent programmers. @matteo.m @HMD_Laura Let me make this clear! I have been working in software industry long enough to say what is possible and what is not! There are so many things to be learned and personal problems in live as developers that makes our work harder but for a company of your stature this is bad news. One plus is doing a better job than you guys! The thing you delivered last DP5 is very unstable that it can't be even used without it being restarted every one hour or which in my case froze to death! You guys don't even deliver security patch like essential phones who release SP as soon with only up to one day delay! And you guy should know better to reply to our concerns communicating ours with developers and replying ous concerns with as why it happened and a deadline for fix (something that you guys cant come up with. Like OTA keep dreaming about it). And about the announcement that you guys made in the developer preview page that everyone on DP3 should upgrade to 5! how clueless are you people? you guys should have broadcasted it here in the forums too because most people come here daily basis rather that browsing at a single page that lies about OTA ETA each and every month. ASK YOUR INCOMPETENT DEVELOPMENT TEAM TO EITHER DELIVER IT WITH WORKING CONDITIONS OR DO NOT EVEN THINK ABOUT DOING THIS AT ALL! 

You should know that these Developer Preview builds do have bugs and are not recommended to be used as a daily driver. You could have expressed your thoughts in a polite manner too. No need to get angry and there's no need to compare a dev preview to the dev preview of some other brand. Google builds the OS and also builds its own hw so they definitely have an edge over others and they can configure the software a lot better. Anyway, this is just a Dev Preview and not an official Android Q release. It is Dev Preview for a reason and the reason is - interested users can try out the upcoming software release and report the bugs so that they are fixed before the final release. You have been working in the software industry for long enough that you don't know why companies offer Dev Preview and Betas for testing? Sorry, No Offence.

Now coming to Security patches and the time taken to deliver them. You blame HMD Global for not delivering latest security patch in a day or two like Essential does for its "phones". Tell me how many phones does Essential update every month. The answer is ONE. ONLY ONE. HMD Global has to push the latest monthly security patches to TWENTY TWO devices every month. Not just high-end phones but even the low-end Nokia 1 gets monthly security patches. Do you think it is so easy to push the updates to all devices in a day or two after Google releases it? 

Any person who wants to try the Developer Preview will need to register their device and for that he/she will head to the Dev Preview webpage where all the information is mentioned in complete detail. The page also says that they are working on OTA rollout which will be released this month if all goes well.

I just want to say that be polite in the forum and there's no need to get so angry over a Dev Preview Build. If you are facing bugs you can u report them directly from your phone which will help the devs in fixing those bugs. That's the right place to report bugs.

"Should not be used as daily driver? agreed. And google builds their own hardware? WTH last time i saw they also bought snapdragon boards (Snapdragon) and displays (LG) from other pioneer manufacturers same like Nokia and Oneplus its just that google has better people than HMD Global. "You have been working in the software industry for long enough that you don't know why companies offer Dev Preview and Betas for testing? Sorry, No Offence."  - None taken, but you have been ignorant of the fact that it has to work in basic at least! for me and the guy above it corrupted to death  in less  than 30 mins that's not how a beta works it will have bugs but should not be rendered unusable then its called alpha stage. And about SP's i knew i expected too much from people who can't deliver a standard! 

Google makes their own hardware doesn't mean making phones parts like processor and display. It means they design their pixels in house. So, it is obvious that they test the software on their pixels too.

I am not ignorant. It is you who still says you expected too much from people who can't deliver a standard even after knowing they have to test the new patch on 22 phones and then release it. 

Many installed this build. All have different issues. Did you even try a reset after you installed the Dev Preview to see if it fixed some issues? I don't think so. You just tried to use it as a daily driver by restoring your 200 or so apps at startup itself. It didn't go well and now you are getting angry. Dev Previews are not for everyone. So, wait for the official Android Q as that's the thing you need. 

singhnsk

@Anantha Ramakrishnan

Fun fact: HMD Global doesn't call it beta. Beta software is rolled out via Nokia Beta Labs.

This is a developer preview and you can technically call it an alpha software. Android Q hasn't reached a feature freeze state yet and hence quite easily HMD cannot stabilize it yet. Google makes it stable for its own devices. Then HMD needs to make it compatible with it's own vendor libs to work with all the components that go in its phone and that isn't a child's task. It will be refined over time. A lot of those who used the 4011 build said that 4077 was more usable, there were those with opposite voices too. Tbh, differs from user to user, their used apps and their carriers too.

Sure, software teams, their experiences and their ways to work differ. The software is/was handled by FIH Mobile, which isn't known for the best software and yeah that's one hurdle for HMD itself. Thankfully there has been a shuffle, but that'll affect future devices, not current. For a company as young as HMD, such issues are easy to arise. Not saying that they can get off with it, but I wouldn't shout hard for a software which is only pushed out for those who are willing to try it early and see it being developed. Nobody ever recommended the Developer previews to be installed by those who aren't willing to fight their ways around bugs.

TL;DR: Just stop complaining in that harsh of a tone. It is a developer preview after all. I'll join voice when they ship the version marked as stable and yet has bugs like this one.

AHMET FURKAN

Why Nokia 8 doesn't come Android Q

obinna frank

user1555208268263 said:

I think Software eng from HMD also leaving the company as some recent big heads too, 
They r literally low on resources nd can't provide any alpha beta updates,
Last year they had dp for 2-3 devices with regular patch releases .
If Nokia will not intervene now ,I don't think HMD will continue much 

Please when will nokia 2.2 be getting the Android Q update

Kartik Gada

obinna frank said:

user1555208268263 said:

I think Software eng from HMD also leaving the company as some recent big heads too, 
They r literally low on resources nd can't provide any alpha beta updates,
Last year they had dp for 2-3 devices with regular patch releases .
If Nokia will not intervene now ,I don't think HMD will continue much 

Please when will nokia 2.2 be getting the Android Q update

Ask this to google. 😉
They haven't officially released Android Q yet. 

madbilly

Hi @Kartik Gada and @singhnsk, I don't often get angry reading the forums but I did when reading some of the pathetic drivel written above. Thank you for replying in such polite, well-mannered and measured ways, you saved me ranting myself!

Cheers

Harry Hung

My beta 5 has been up and running for over 24 hours and counting.  I am not sure exactly why, but here is something I have tried.

Settings -> Developer Options -> Background Check -> White Balance [Off]

Harry Hung

Harry Hung said:

My beta 5 has been up and running for over 24 hours and counting.  I am not sure exactly why, but here is something I have tried.

Settings -> Developer Options -> Background Check -> White Balance [Off]

Never mind.  Just turned fully white screen again.  XD

user1555208268263

Anantha Ramakrishnan said:

Kartik Gada said:

Anantha Ramakrishnan said:

I shouldn't have trusted Nokia, they are not exactly experts and they suck big time. First of all these DP's aren't exactly the quality that google delivers to its devices. These developer previews @HMD_Laura i tell you are NOT WHAT GOOGLE DELIVERS TO ITS DEVICES.Not even netflix works! some random guy said netflix veta works but why should i have to go to an unauthorised place to download an unauthorised APK to watch something that i paid money for!? This is the exact kinda thing google and other competent companies does best!   These are useless builds literally i didn't even last 30 mins of Android q installation and i was looking forward to this so long!  and you guys screwed up soo bad! And you have been telling that OTA will be made available from june, guess what it more than mid-august! and no one is buying you bullshit! I mean no offence as the device is ROCK SOLID in Android 9, but still with bugs here and there nothing we can't handle because of your incompetent programmers. @matteo.m @HMD_Laura Let me make this clear! I have been working in software industry long enough to say what is possible and what is not! There are so many things to be learned and personal problems in live as developers that makes our work harder but for a company of your stature this is bad news. One plus is doing a better job than you guys! The thing you delivered last DP5 is very unstable that it can't be even used without it being restarted every one hour or which in my case froze to death! You guys don't even deliver security patch like essential phones who release SP as soon with only up to one day delay! And you guy should know better to reply to our concerns communicating ours with developers and replying ous concerns with as why it happened and a deadline for fix (something that you guys cant come up with. Like OTA keep dreaming about it). And about the announcement that you guys made in the developer preview page that everyone on DP3 should upgrade to 5! how clueless are you people? you guys should have broadcasted it here in the forums too because most people come here daily basis rather that browsing at a single page that lies about OTA ETA each and every month. ASK YOUR INCOMPETENT DEVELOPMENT TEAM TO EITHER DELIVER IT WITH WORKING CONDITIONS OR DO NOT EVEN THINK ABOUT DOING THIS AT ALL! 

You should know that these Developer Preview builds do have bugs and are not recommended to be used as a daily driver. You could have expressed your thoughts in a polite manner too. No need to get angry and there's no need to compare a dev preview to the dev preview of some other brand. Google builds the OS and also builds its own hw so they definitely have an edge over others and they can configure the software a lot better. Anyway, this is just a Dev Preview and not an official Android Q release. It is Dev Preview for a reason and the reason is - interested users can try out the upcoming software release and report the bugs so that they are fixed before the final release. You have been working in the software industry for long enough that you don't know why companies offer Dev Preview and Betas for testing? Sorry, No Offence.

Now coming to Security patches and the time taken to deliver them. You blame HMD Global for not delivering latest security patch in a day or two like Essential does for its "phones". Tell me how many phones does Essential update every month. The answer is ONE. ONLY ONE. HMD Global has to push the latest monthly security patches to TWENTY TWO devices every month. Not just high-end phones but even the low-end Nokia 1 gets monthly security patches. Do you think it is so easy to push the updates to all devices in a day or two after Google releases it? 

Any person who wants to try the Developer Preview will need to register their device and for that he/she will head to the Dev Preview webpage where all the information is mentioned in complete detail. The page also says that they are working on OTA rollout which will be released this month if all goes well.

I just want to say that be polite in the forum and there's no need to get so angry over a Dev Preview Build. If you are facing bugs you can u report them directly from your phone which will help the devs in fixing those bugs. That's the right place to report bugs.

"Should not be used as daily driver? agreed. And google builds their own hardware? WTH last time i saw they also bought snapdragon boards (Snapdragon) and displays (LG) from other pioneer manufacturers same like Nokia and Oneplus its just that google has better people than HMD Global. "You have been working in the software industry for long enough that you don't know why companies offer Dev Preview and Betas for testing? Sorry, No Offence."  - None taken, but you have been ignorant of the fact that it has to work in basic at least! for me and the guy above it corrupted to death  in less  than 30 mins that's not how a beta works it will have bugs but should not be rendered unusable then its called alpha stage. And about SP's i knew i expected too much from people who can't deliver a standard! 

Buddy , take yur laptop out , browse XDA and aosp gits,,,, start making your own roms,,,
Your long pov's really not matter here.Suggeston/ feedback r welcome but Ranting ,,,,big no 

Michael Hainbach

Anantha Ramakrishnan said:

Michael Hainbach said:

Hi guys, am experiencing something strange with my Vodafone.de Multi-SIMs... I recently had te Nokia 8.1 on Pie and all was fine. I applied the upgrae to Q via Beta3 to Beta5 sucessfully - but I noticed the phone to try GSM, connect briefly (see the triangle and Vodafone.de), then off (triangle vanishes and Service not available) and cycling - until it decides to boot into recovery. The recovers message in red says "Android system could not be loaded. Your data is possibly corrupt... try again, back to factory" 
At first I swapped the sim to the other Multi - and now the phone behaved fine - until I rebooted, now I have both SIMs behave the same. I can also swap to any other SIM (I also have t-mobile) and the phoen keeps working fine - unfortunately I only have one multi sim contract and only on vodafone to try...
Anyone else experiencing something alike??

Don't be alarmed! But make sure you're safely roll back to 9. I have had this issue too, but its not related to sim cards i think! At first i hesitated to flash but i ultimately did, i was happy that the problems others mentioned did not occur to me,so i started to restore my backed up apps through my google account, it was about 210 apps and on the mid way through this exact error came to me too, i was like **** it! and i rolled back to 9.This is something serious that the devs missed or messed up! 

...confirmed - rolling back to Pie all SIMs working perfect again...someting strange in Beta 5...

obinna frank

Kartik Gada said:

obinna frank said:

user1555208268263 said:

I think Software eng from HMD also leaving the company as some recent big heads too, 
They r literally low on resources nd can't provide any alpha beta updates,
Last year they had dp for 2-3 devices with regular patch releases .
If Nokia will not intervene now ,I don't think HMD will continue much 

Please when will nokia 2.2 be getting the Android Q update

Ask this to google. 😉
They haven't officially released Android Q yet. 

Lol...don't mind me man....am just anxious to get it, i know they haven't released officially 🤣🤣

PrakashK

OTA build pushed for Beta5

sach

PrakashK said:

OTA build pushed for Beta5

Its still dp5 , than its still unstable. Will wait till dp6, dp5 had networks error. And microphone problem.

Emmanuel Ipinmoye

OTA is here !
anyone tested it yet ?

user1513128513011

Installed OTA Y-day, update went fine but then when restart device it erased all data and need to start from scratch.Something wrong in pakage, if I understood right OTA should have been save all apps and settings. But no probs. Build works OK.

user1558550982874

Those who are using the OTA what are the bugs right now??

Emmanuel Ipinmoye

user1513128513011 said:

Installed OTA Y-day, update went fine but then when restart device it erased all data and need to start from scratch.Something wrong in pakage, if I understood right OTA should have been save all apps and settings. But no probs. Build works OK.

apart from that, the build works okay ? did restoring your back up work fine ?

user1513128513011

Emmanuel Ipinmoye said:

user1513128513011 said:

Installed OTA Y-day, update went fine but then when restart device it erased all data and need to start from scratch.Something wrong in pakage, if I understood right OTA should have been save all apps and settings. But no probs. Build works OK.

apart from that, the build works okay ? did restoring your back up work fine ?

Works okay, but it did not allow me restore any backup from my machine, not suggested that at all. I had to start install from scracth.

user1513128513011

user1558550982874 said:

Those who are using the OTA what are the bugs right now??

Now used this build 5 OTA for  ahalf day and so far no major bugs, no restart happen nor other. 

user1536907181282

Installed OTA yesterday. There was one automatic restart today. Apart from that i see the WiFi disconnects now and including the mobile network . Build runs smooth as butter 

Emmanuel Ipinmoye

user1513128513011 said:

Emmanuel Ipinmoye said:

user1513128513011 said:

Installed OTA Y-day, update went fine but then when restart device it erased all data and need to start from scratch.Something wrong in pakage, if I understood right OTA should have been save all apps and settings. But no probs. Build works OK.

apart from that, the build works okay ? did restoring your back up work fine ?

Works okay, but it did not allow me restore any backup from my machine, not suggested that at all. I had to start install from scracth.

oh okay!
does that mean i wouldn't be able to restore backups over the internet as well?

Emmanuel Ipinmoye

user1536907181282 said:

Installed OTA yesterday. There was one automatic restart today. Apart from that i see the WiFi disconnects now and including the mobile network . Build runs smooth as butter 

ouu okay! any apps that don't run on it?

sach

user1513128513011 said:

Installed OTA Y-day, update went fine but then when restart device it erased all data and need to start from scratch.Something wrong in pakage, if I understood right OTA should have been save all apps and settings. But no probs. Build works OK.

No they had mentioned it will erase mobile cómpletely.

user1513128513011

sach said:

user1513128513011 said:

Installed OTA Y-day, update went fine but then when restart device it erased all data and need to start from scratch.Something wrong in pakage, if I understood right OTA should have been save all apps and settings. But no probs. Build works OK.

No they had mentioned it will erase mobile cómpletely.

Yes, you are right, I was just blind In previous OTA's example from Google did not earase date. So no probs. 

soumojitdas65

Well I used it for an hour or so and I couldn't listen to the other person on the line. Like it's totally blank. I can only listen to them when it's in speaker mode or using an earphone.

Also, after rolling back I am getting the old June Security Patch (59E_SP02) but not the August update which was released a week back (I did update the device before installing Beta 5). So why can't I get the August Patch till now ??!?? Not even the July update.. like please respond to the issue in build 5 and also release the August Patch.


P.S. 
I can't even unregister from the developer portal even after rolling back to the public release!!!!


@matteo.m and @HMD_Laura please respond to this ASAP.

user1558550982874

The bug with the calling feature... Is everyone having the same issue??

user1558550982874

user1513128513011 said:

user1558550982874 said:

Those who are using the OTA what are the bugs right now??

Now used this build 5 OTA for  ahalf day and so far no major bugs, no restart happen nor other. 

What about calls??

user1513128513011

user1558550982874 said:

user1513128513011 said:

user1558550982874 said:

Those who are using the OTA what are the bugs right now??

Now used this build 5 OTA for  ahalf day and so far no major bugs, no restart happen nor other. 

What about calls??

So far I have noticed any problem for calls. Only once now went black that I had to reset phone.