1: u should update it latest security/software update
2: after updating latest software update then hard reset your smartphone/but first u delete ur google account and backup ur data bcoz all data will be loss after hard reset
*Switch off ur phone
*Connect charger
*When android logo comes then immediately press power on/off and vol up buttom
*Then wait for a while and agiain press power on/off button then vol up
*Recovery mode comes
*Wipe data/factory setting
*Select option with power on/off button
*Formatting ur smartphone and reboot it
3: after rebooting device OPERATE ur device for few hours and then switch off ur smartphone for 3-4 hours because of storage chip issue
After that my problem was totally solved touch freezing and hanging issue is Totally gone
So hope ur problems also gets away
And last ...it is a software bug not hardware issue ...so keep in mind becoz of storage chip process it freezes touch ....
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All I know this is software issue not hardware.
I did the reset, but I forgot to delete the google account. I want to use this phone for a different google account, Please, How do I fix this now???
Touch hang pls help
@user1537348478862 update the phone buddy.