My Nokia 3.1 have stopped hearing from ear piece..Is this a software issue??..Or hardware issue??

This is fix when i restarts the phone and it keep fix about 3 or 4 days then it comes again..help me to solve this issue

My Nokia 3.1 have stopped hearing from ear piece..Is this a software issue??..Or hardware issue??

This is fix when i restarts the phone and it keep fix about 3 or 4 days then it comes again..help me to solve this issue
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