Why is my community forum showing error on My Phone app?

When I select community, it shows an error message. This is happening only on the app (Image)

Why is my community forum showing error on My Phone app?

user1542404134793 user1542404134793
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When I select community, it shows an error message. This is happening only on the app 

Answers

  • seanetta seanetta
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    You're not the only one I've been getting this since last update 🙄 I have to clear all app data and sign back in again for it to work. So buggy lately and my weather app has vanished yet again 
  • user1520881638007 user1520881638007
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    When I select community, it shows an error message. This is happening only on the app 
    same thing happens in my device too,looks like still HMD didn't worked it out,even in one of the discussion page also this was mentioned by HMD staff,in between use any browser for logging into community and continue
  • seanetta seanetta
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    As I said clear all data from the app in App settings and log back in it works for me. But after sometime it goes back to error again eventually. And it's rather slow to open forums too 
  • user1533364366142 user1533364366142
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    Same here
  • PSHND PSHND
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    Guys, it's just cra**y app. Anyway it does absolutely nothing as it just links you to website through the app. Just use the browser and you're fine. 
  • seanetta seanetta
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    The app has always worked perfectly fine for me up until recently 
  • nmgo3 nmgo3
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    Steps to resolve this issue:-

    1) Go to 'Settings'
    2) Then select 'Apps & Notifications'
    3) Tap on 'See All Apps'
    4) Scroll down to locate 'My Phone' app & Select it
    5) Tap on 'Storage'
    6) Tap both 'Clear Cache' & 'Clear Storage' one after the other
    7) Login once again in the My Phone app
  • Evindzer Evindzer
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    Because this app is crap. (Oh, look, I made a rhyme! 😆)
  • Evindzer Evindzer
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    .
  • PSHND PSHND
    ✭✭✭  /  edited July 11
    Evindzer said:
    Because this app is crap. (Oh, look, I made a rhyme! 😆)
    Hey! I've been saying that for some time but peeps here just don't get it. :lol:
  • Evindzer Evindzer
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    Hey! I've been saying that for some time but peeps here just don't get it. :lol:
    You mean, you too were speaking in rhymes? 😆
    Not many people get that. 🤣
  • seanetta seanetta
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    nmgo3 said:
    Steps to resolve this issue:-

    1) Go to 'Settings'
    2) Then select 'Apps & Notifications'
    3) Tap on 'See All Apps'
    4) Scroll down to locate 'My Phone' app & Select it
    5) Tap on 'Storage'
    6) Tap both 'Clear Cache' & 'Clear Storage' one after the other
    7) Login once again in the My Phone app
    Done this many times it is only temporary before it goes again. Nokia sort it out
  • nmgo3 nmgo3
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    seanetta said:
    nmgo3 said:
    Steps to resolve this issue:-

    1) Go to 'Settings'
    2) Then select 'Apps & Notifications'
    3) Tap on 'See All Apps'
    4) Scroll down to locate 'My Phone' app & Select it
    5) Tap on 'Storage'
    6) Tap both 'Clear Cache' & 'Clear Storage' one after the other
    7) Login once again in the My Phone app
    Done this many times it is only temporary before it goes again. Nokia sort it out
    Yeah, I agree. Nokia should fix this annoying issue.
  • Geordiemick Geordiemick
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    You clear it etc and it does it again next time. At least I know it's not just me, unfortunately. 
  • seanetta seanetta
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    Yeah it works by getting you back into the app. But randomly mine throws me out of the forums when I'm typing a message reply. Having to use browser. No sign of acknowledgement from Nokia or fixes,gettinf pathetic now
  • seanetta seanetta
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    Nokia just updated the app finally 
  • Ravinder Bhambhu Ravinder Bhambhu
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    now update comes for my phone app, and error problem is addressed.
  • Evindzer Evindzer
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    now update comes for my phone app, and error problem is addressed.
    Which phone do you have?
  • Rama Moorthy Rama Moorthy
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    Yesterday application update error problem solved.
  • Ravinder Bhambhu Ravinder Bhambhu
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    Evindzer said:
    now update comes for my phone app, and error problem is addressed.
    Which phone do you have?
    Nokia 8.1
  • seanetta seanetta
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    This app still plays up, when typing a new post it backs out of it back to main menu, really annoying 
  • seanetta seanetta
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    Damn app keeps logging me out now. Why can't Nokia sort this messy app out?? 
  • seanetta seanetta
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    The app is still buggy,keep getting logged out still,slow to open
  • seanetta seanetta
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    The app just got updated this afternoon 
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