Charging issue and carelessness of Nokia care

My phone is out of warranty. And my charging dock is not working, I went in Nokia Care, they are telling it can't be resolved. What am i supposed to do? 

Charging issue and carelessness of Nokia care

mohit saraff mohit saraff
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My phone is out of warranty. And my charging dock is not working, I went in Nokia Care, they are telling it can't be resolved. What am i supposed to do? 

Comments

  • Vivek J Vivek J
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    Just 2 days back, I put my fone on charging and after 1 hour it was on the same %. even though it was shown as charging. I pulled out the charger and reconnected it and it worked. So yes, N7+ has these usb-c charging port issues, and I didnt go to Nokia, because I know they will show attitude for a faulty device even if it is just barely 1 week out of warranty.

  • AniketThakur AniketThakur
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    Vivek J said:
    Just 2 days back, I put my fone on charging and after 1 hour it was on the same %. even though it was shown as charging. I pulled out the charger and reconnected it and it worked. So yes, N7+ has these usb-c charging port issues, and I didnt go to Nokia, because I know they will show attitude for a faulty device even if it is just barely 1 week out of warranty.

    Any company will charge if your device it out of warranty. 1 week doesn't matter
  • Tejas01 Tejas01
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    Vivek J said:
    Just 2 days back, I put my fone on charging and after 1 hour it was on the same %. even though it was shown as charging. I pulled out the charger and reconnected it and it worked. So yes, N7+ has these usb-c charging port issues, and I didnt go to Nokia, because I know they will show attitude for a faulty device even if it is just barely 1 week out of warranty.

    Any company will charge if your device it out of warranty. 1 week doesn't matter


    If a company genuinely wants to survive in the market and that customers are facing problems due to company's faulty policy then it might go out of the way to help customers. Atleast that is what happens in the Western countries. ( Cars being recalled for faults from company).
    Nokia will be a short time company unless it get good infusion of capital to provide better service.
  • equisde equisde
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    If a company genuinely wants to survive in the market and that customers are facing problems due to company's faulty policy then it might go out of the way to help customers. Atleast that is what happens in the Western countries. ( Cars being recalled for faults from company).
    Nokia will be a short time company unless it get good infusion of capital to provide better service.
    For this, the defect must first be admitted by the company as a manufacturing defect, which is not the case.
    Please, define western countries. EU law stipulates that manufacturer must give the consumer a minimum 2-year guarantee (legal guarantee) as a protection against faulty goods, or goods that don't look or work as advertised. I live in EU and if you're out of warranty even for a single day, you're on your own.
  • yes,me also got same problem with charging port .Once is replaced but again there was a problem in charging .There was a manufacturing defect by the company
  • Tejas01 Tejas01
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    equisde said:
    If a company genuinely wants to survive in the market and that customers are facing problems due to company's faulty policy then it might go out of the way to help customers. Atleast that is what happens in the Western countries. ( Cars being recalled for faults from company).
    Nokia will be a short time company unless it get good infusion of capital to provide better service.
    For this, the defect must first be admitted by the company as a manufacturing defect, which is not the case.
    Please, define western countries. EU law stipulates that manufacturer must give the consumer a minimum 2-year guarantee (legal guarantee) as a protection against faulty goods, or goods that don't look or work as advertised. I live in EU and if you're out of warranty even for a single day, you're on your own.
    That is a smart move from the company to skirt away from responsibility by not admitting defect. I am sure EU laws are strong enough to ensure company gold's itself good what it promises to the customers.

    By Western countries, I meant First world countries like North Europe, America..
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