Two years of delivering on our pure, secure and up-to-date Android promise

2

Comments

  • Draywen
    Draywen ✭✭
    madbilly said:
    Define "Pure Android". Do you mean AOSP only? Well, good luck finding a phone which runs that and is any good at all.
    Do you mean the same as a Nexus or Pixel? Well, the Nexus' had the ODM integration apps similar to Evenwell in them (from LG, Huawei, Samsung, Motorola, etc) and both the Nexus and Pixels are full of Google's proprietary non-AOSP apps and other stuff, so I don't really call that pure, do you?
    So, please define pure, then we can have a sensible conversation about it.
    Cheers :)
    It is not me who has to define "Pure Android"
    It is the name of this thread created by 'HMD_Laura, Staff member' and my point is that it's a ridiculous statement that Nokia has pure Android.
    I was super excited when HMD/Nokia relaunched (I have 6 different Nokia models) but it turs out that everything is an illusion and my phones are unusable because of this!

  • madbilly
    madbilly Super User
    edited August 2019
    I'm asking you what you expect "pure Android" to mean - in order for you to be disappointed with what HMD are providing then you must have an expectation which they are not meeting. What is that expectation? What do you expect "pure Android" to be, in reality?
    I'm not trying to argue you into a corner, I'm genuinely interested to know what people expect.
    Hi @khier adjilani, I fully agree, I have my fingers crossed that HMD will do like some other manufacturers have done (e.g. Sony, for some of their range) and actually provide support for 4 or 5 years.
    Cheers :)
  • I'm Sanu
    I'm Sanu ✭✭
    edited August 2019
    Well done Nokia. It's all about business. Now we get this. Even you can't keep your promise. There was a promise 🤣🤣🤣 about delivering 3 years of security update monthly. Now you are saying it was of 2 years 😒😒😒. 
    🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣😂😂😂😂😂😂😂😂😂😂😅😅😅😅😅😅😅😅😅😅 And you people speak about trust.
  • I'm Sanu
    I'm Sanu ✭✭
    edited August 2019
    I'm Sanu said:
    Well done Nokia. It's all about business. Now we get this. Even you can't keep your promise. There was a promise 🤣🤣🤣 about delivering 3 years of security update monthly. Now you are saying it was of 2 years 😒😒😒. 
    🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣😂😂😂😂😂😂😂😂😂😂😅😅😅😅😅😅😅😅😅😅 And you people speak about trust.
    And remarkably still at the end of this circle some devices are full of problems. Anyone can check this at Nokia community help page🤣🤣. #just_keep_getting_better 😔😔😔
  • Muser
    Muser ✭✭✭
    edited August 2019
    I'm Sanu said:
    Well done Nokia. It's all about business. Now we get this. Even you can't keep your promise. There was a promise 🤣🤣🤣 about delivering 3 years of security update monthly. Now you are saying it was of 2 years 😒😒😒. 
    🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣😂😂😂😂😂😂😂😂😂😂😅😅😅😅😅😅😅😅😅😅 And you people speak about trust.
    The 2017 line up was always 2 years, only Android One devices which launched in 2018+ were promised 3 years so this change now brings the 2017 line of devices to parity.

    https://www.androidheadlines.com/2017/06/nokia-3-5-and-6-to-receive-updates-for-the-next-2-years.html
  • robin
    robin ✭✭
    Muser said:
    I'm Sanu said:
    Well done Nokia. It's all about business. Now we get this. Even you can't keep your promise. There was a promise 🤣🤣🤣 about delivering 3 years of security update monthly. Now you are saying it was of 2 years 😒😒😒. 
    🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣😂😂😂😂😂😂😂😂😂😂😅😅😅😅😅😅😅😅😅😅 And you people speak about trust.
    The 2017 line up was always 2 years, only Android One devices which launched in 2018+ were promised 3 years so this change now brings the 2017 line of devices to parity.

    https://www.androidheadlines.com/2017/06/nokia-3-5-and-6-to-receive-updates-for-the-next-2-years.html
    Except Nokia 8,That was included in android one program.So Nokia 8 was already promised to get 2 years of Software support and 3 years of security support.Don't mix up Nokia 8 with other mid range 2017's phone.
  • Muser
    Muser ✭✭✭
    robin said:
    Muser said:
    I'm Sanu said:
    Well done Nokia. It's all about business. Now we get this. Even you can't keep your promise. There was a promise 🤣🤣🤣 about delivering 3 years of security update monthly. Now you are saying it was of 2 years 😒😒😒. 
    🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣😂😂😂😂😂😂😂😂😂😂😅😅😅😅😅😅😅😅😅😅 And you people speak about trust.
    The 2017 line up was always 2 years, only Android One devices which launched in 2018+ were promised 3 years so this change now brings the 2017 line of devices to parity.

    https://www.androidheadlines.com/2017/06/nokia-3-5-and-6-to-receive-updates-for-the-next-2-years.html
    Except Nokia 8,That was included in android one program.So Nokia 8 was already promised to get 2 years of Software support and 3 years of security support.Don't mix up Nokia 8 with other mid range 2017's phone.
    Nokia 8 isn't an Android One device. I think you're referring to the Android Enterprise program but the 8 was added to that post launch.

    The program itself doesn't guarantee 3 years of updates btw. The KeyOne is in it but monthly updates for that seem to have ended at two years. Having a public commitment from HMD is at least encouraging.
  • Draywen
    Draywen ✭✭
    madbilly said:
    I'm asking you what you expect "pure Android" to mean - in order for you to be disappointed with what HMD are providing then you must have an expectation which they are not meeting. What is that expectation? What do you expect "pure Android" to be, in reality?
    I'm not trying to argue you into a corner, I'm genuinely interested to know what people expect.
    Hi @khier adjilani, I fully agree, I have my fingers crossed that HMD will do like some other manufacturers have done (e.g. Sony, for some of their range) and actually provide support for 4 or 5 years.
    Cheers :)
    "Android One is a near-stock version of the Android operating system released by Google. Android One cannot be altered by the companies that make the phones, and only runs on certain smartphones. The Android One brand promises regular security updates for three years, and Android OS updates for two years"  //Wikipedia

    Pay special attention to the:
    "Android One cannot be altered by the companies that make the phones"

    Still Nokia phones, I own 6 different models so I know, are full of 3rd party packages from a Chinese company called Evenwell and they constantly like to kill apps in background.
    They even drain quite much battery and for what? To kill legitime apps?
    This is NOT serious and because of this our family are unable to use Nokia phones for apps like Family Locators!
    Pure Android would never behave this. I expect pure android to be clean from shady apps and packages. It's actually that simple.
    HMD/Nokia can even promise updates for 10 years but if they don't fix these basic issues and change their philosophy and attitude when it comes to brutally shutting down apps, then it doesn't matter. 
    Do you think my next phone will be a Nokia after this?

  • madbilly
    madbilly Super User
    Your statement:
    Pure Android would never behave this. I expect pure android to be clean from shady apps and packages. It's actually that simple.
    Is the best description which I've read so far of what customers expect from "pure" Android, well written :smiley:
    I completely agree that the power saving app from Evenwell is a pain. For the definition of Android One though, I think wikipedia is not correct. Android One must be modified by OEMs to make the OS run on their hardware. The AOSP code which is available is only officially for Google devices (as far as I know - please tell me if non-Google devices are in the current AOSP tree), therefore companies must adapt it and add bits to it to make it run on their hardware and take full advantage of the hardware.
    Please don't misunderstand me, I'm not trying to defend the app-killing "feature" from Evenwell, but Android One does allow HMD to put that app there - if it didn't then Google would not ceritify the device as Android One. If you disagree with that approach then you need to go and discuss it on the Google forums - where you'll find even less engagement from Google staff than you find from HMD staff here ;)
    On the bright side, HMD have recently taken the software development and integration in-house, as far as we can tell, so all phones from 2019 onwards (except 9 PureView, X71 and 1 plus) should not suffer from these Evenwell apps.... but you may have some even worse HMD apps in there instead! :D
    Cheers :)
  • potemkin_redux
    potemkin_redux ✭✭✭
    potemkin_redux said:
    HMD_Laura said:
    We aim to be completely transparent when it comes to updates and software.
    @HMD_Laura OK, we'll take your word for it. What about that Nokia 8 camera update promised a year ago by Juho Sarvikas on his Twitter account? What about all those pesky little bugs still plaguing Nokia 8 after Pie update? Expecting completely transparent answers.
    @HMD_Laura Still no answer? I guess HMD aims for transparency only when there are some good news to share and its CPO can boast on social networks. Otherwise it's complete silence and avoidance. Transparency? LOL
  • user1510921160717
    user1510921160717 ✭✭
    HMD_Laura said:

    Here at the home of Nokia phones, we’re committed to ensuring our fans have peace of mind by offering them the most up-to-date and secure Android experience on their Nokia smartphones. In February 2017, we introduced the new era of Nokia smartphones with our unique promise of pure, secure and up-to-date Android. In our first year, we brought to you Nokia 8, Nokia 6, Nokia 5, Nokia 3 and Nokia 2* and made a commitment to you that your Nokia smartphones would stay fresh and secure  for longer with our promise of two major OS updates and two years of regular security updates.

    And here we are, two years on, delighted to tell you that we’re surpassing that pledge. As the two-year period draws to a close for these smartphones, we remain committed to delivering the best and most secure experiences. So, what does it mean? Once we reach 2 years from the time last market launched these smartphones (and following Operator and regional approvals), the Nokia 8, Nokia 6**, Nokia 5 and the Nokia 3 will be able to receive quarterly security patch updates right through to the end of the 3rd year. To ensure you’ll be up to date, these quarterly releases will include all patches from the previous months.

    We aim to be completely transparent when it comes to updates and software. That’s why we want to ensure that Nokia smartphone fans know when their model will no longer receive the security updates they’ve been used to. This will apply to the full Nokia smartphone family – so everyone can benefit from a smartphone that stays secure for longer.  After two years of monthly updates, the Nokia 3 will be the first model to start receiving updates quarterly updates from September 2019 until September 2020.

    Quarterly security update switch dates:

    • Nokia 5 - Quarterly patch begins from October 2019 until October 2020
    • Nokia 6** - Quarterly patch begins from October 2019 until October 2020
    • Nokia 8 - Quarterly patch begins from October 2019 until October 2020

    *For users of Nokia 2, the security patch support will conclude in November 2019

    **For users of Nokia 6 Amazon (USA and India), the security patch support will conclude in October 2019
    Does it include Nokia 6 (TA-1003)?  Currently stopped in February 2019 update...
  • Aki
    Aki ✭✭
    What about Nokia 8 new camera firmware????? It's worst I've ever seen in any other phones.one plus camera is better than Nokia's camera
  • madbilly
    madbilly Super User
    For anyone with a Nokia phone released in 2018 or later take note of the exact text in this video:

    Monthly security update for 3 years. Monthly, not quarterly. Download it and keep it safe in case this point is something you think you will want to spend energy arguing with HMD over in years to come :D
    Cheers :)
  • martin.fd
    martin.fd ✭✭✭✭
    ... or just keep the information, that almost every newer Nokia phone is "Enterprise Recommended" and thus will receive "three years of monthly security updates" (counted from global sales start):

  • madbilly
    madbilly Super User
    Good point @martin.fd :smiley:
  • shanahmed1982@yahoo.com
    [email protected] ✭
    sir plz tell me who nokia 2 upadate
  • shanahmed1982@yahoo.com
    [email protected] ✭
    tell me update date plz
  • user1520881638007
    user1520881638007 ✭✭✭✭
    edited November 2019
    @[email protected]
    No one here going to help other than recommending you to purchase other device,It's already mentioned that November 2019 is the last month of Support for Nokia 2(2017) for both OS (Nougat and Oreo) and here till now they haven't made the dedicated web page online for users,making clear that they have started removing official support in all aspects.
    If still the page creator @HMDLaura listening this device issues,Then Expect that they may re activate the link as soon as possible before November 2019.

  • user1510921160717
    user1510921160717 ✭✭
    HMDLaura said:

    Here at the home of Nokia phones, we’re committed to ensuring our fans have peace of mind by offering them the most up-to-date and secure Android experience on their Nokia smartphones. In February 2017, we introduced the new era of Nokia smartphones with our unique promise of pure, secure and up-to-date Android. In our first year, we brought to you Nokia 8, Nokia 6, Nokia 5, Nokia 3 and Nokia 2* and made a commitment to you that your Nokia smartphones would stay fresh and secure  for longer with our promise of two major OS updates and two years of regular security updates.

    And here we are, two years on, delighted to tell you that we’re surpassing that pledge. As the two-year period draws to a close for these smartphones, we remain committed to delivering the best and most secure experiences. So, what does it mean? Once we reach 2 years from the time last market launched these smartphones (and following Operator and regional approvals), the Nokia 8, Nokia 6**, Nokia 5 and the Nokia 3 will be able to receive quarterly security patch updates right through to the end of the 3rd year. To ensure you’ll be up to date, these quarterly releases will include all patches from the previous months.

    We aim to be completely transparent when it comes to updates and software. That’s why we want to ensure that Nokia smartphone fans know when their model will no longer receive the security updates they’ve been used to. This will apply to the full Nokia smartphone family – so everyone can benefit from a smartphone that stays secure for longer.  After two years of monthly updates, the Nokia 3 will be the first model to start receiving updates quarterly updates from September 2019 until September 2020.

    Quarterly security update switch dates:

    • Nokia 5 - Quarterly patch begins from October 2019 until October 2020
    • Nokia 6** - Quarterly patch begins from October 2019 until October 2020
    • Nokia 8 - Quarterly patch begins from October 2019 until October 2020

    *For users of Nokia 2, the security patch support will conclude in November 2019

    **For users of Nokia 6 Amazon (USA and India), the security patch support will conclude in October 2019

    輸入你的評論Is there a one-year security update for Nokia 6 "TA-1003" ?

    The current update for Nokia 6 "TA-1003" is stopped on February 1, 2019...
  • user1510921160717
    user1510921160717 ✭✭
    Is there a one-year security update for Nokia 6 "TA-1003" ?

    The current update for Nokia 6 "TA-1003" is stopped on February 1, 2019...
  • madbilly
    madbilly Super User
    Hi @user1510921160717 there should be a more recent update, but you should check with support directly.
    Cheers :)
  • user1510921160717
    user1510921160717 ✭✭
    madbilly said:
    Hi @user1510921160717 there should be a more recent update, but you should check with support directly.
    Cheers :)

    Nokia 3, 5, 8 currently listed in Taiwan has received the latest update.... Only Nokia 6 does not currently have...
  • user1510921160717
    user1510921160717 ✭✭
    Why is Nokia 6 (TA-1003) still not getting the security update for October 2019?  Nokia 6 (TA-1003) should be terminated.
  • jojojobani
    jojojobani ✭✭
    > @BootloaderUnlockWhen said:
    > Awesome! Now can we have a word on bootloader unlocking on these devices? I'd like to update my phone long after official support ends.

    I totally agree. Please allow bootloader unlocking for these devices.
    @HMDLaura
  • CarstenO
    CarstenO ✭
    [{"insert":"This is really great stuff, it's a unique offering in the Android space and greatly appreciated. I hope you carry that momentum to the 2018 devices, giving them another year of life to 2021. This may mean users keep their devices longer, but it also puts the Nokia brand top of the shopping list a year later. I for one plan to hand it to my kids and keep the refresh cycle at two years for me 👍\n"}]
  • madbilly
    madbilly Super User
    https://community.phones.nokia.com/discussion/50979/two-years-of-delivering-on-our-pure-secure-and-up-to-date-android-promise

    Hi @HMDLaura,

    I've just found out that HMD are cutting short the updates for the Nokia 2 before the end of "2 years from the time last market launched these smartphones". The Nokia 2 was not launched in the UK until the 26th February 2018: https://www.techradar.com/news/nokia-2-get-a-uk-release-date-with-a-very-low-price

    Therefore Nokia 2 updates should continue until at least February 2020 - two years after the device was launched in the UK. I don't know if it was launched even more recently in other markets, maybe other members of the community can confirm.

    Please can you respond to confirm the situation? Things are already very disappointing for Nokia 2 owners, it would be nice to give them a little Christmas present 🎁

    Thanks 🙂

  • Nazmus Sakib
    Nazmus Sakib ✭✭

    2 years full update. So Nokia 8 should have received Android 10 and Android 10 launched mid of 2019. It's HMD who delayed deliver the update so they can escep. And they will do for other model too. So please don't invest money on this brand.

  • Nazmus Sakib
    Nazmus Sakib ✭✭


  • Lưu Văn Nghĩa
    Lưu Văn Nghĩa ✭✭

    I think nokia should allow unlock bootloader

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