My earphone jack has problem,its not working properly some time sound is coming from speaker even i have plugin earphone
I faced the same issue today. I had a word with the support team. They asked me to try another earphones with the handset and Nokia earphones with another handset. Also they suggested me to do a loop test.
The loop test was successful. Also the Nokia earphones worked with different mobiles.
Issue was with the mobile. I tried with multiple earphones and none of them worked.
But to my rescue, I just restarted the mobile, Voilaaa!!! it was all good. Earphones started working.
You can try restarting your handset too. Might work for you too
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